Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Jerrell Moore

Dallas,Texas

Summary

Methodical and versatile HR Specialist with 11 years of direct experience in human resource management. Resourceful team collaborator with in-depth knowledge of new employee onboarding, training and development, compensation and benefits, and company policies. Highly experienced in HRIS systems and other work management databases. Works exceptionally well independently or in team environments. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand with willingness to take on added responsibilities to meet team goals. Excellent written and verbal communication abilities focused on building consensus and achieving common objectives. Ready to leverage training and experience to take on new professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Operations Coordinator

Ernst & Young
Dallas, Texas
10.2013 - Current
  • Processes and reviews more complex transactions of a Human Resources (HR) nature in accordance with the established policies and procedures within the Human Resources Shared Services Center (HRSSC) with limited supervision.
  • Performs and assists with 401(k) plan administration, including resolving file errors and coordinating 401(k) deduction set-up with payroll.
  • Proactive in contacting field members of the EY Recruiting or Talent Team, other EY personnel and external parties regarding processing issues as appropriate.
  • Maintains employee personnel records and update the HR filing system as needed.
  • Works with sensitive and confidential information with a high degree of integrity and judgment.
  • Prepares and coordinate candidates for NEO (new employee orientation) and onboarding.
  • Meets production volume and quality standards as outlined by department management.
  • Uses proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership.
  • Assist with the implementation and facilitating of employee training, growth, and coaching.

Operations Administrator

Ernst & Young
Dallas, Texas
10.2011 - 10.2013
  • Successfully secured and coordinated domestic housing and transportation for international professionals.
  • Created and distributed information regarding housing and transportation details, billing (invoicing/payments) and international professional returning to their respective countries.
  • Revised tracking spreadsheet which improved efficiency by 97% and error free reconciliation by 98%.
  • Processed job requisitions and payments for employee annual and/or quarterly bonuses.
  • Assisted the SSC Offers Team and Transfer Group with creating, validating and verifying offer letters, transfer letters/confirmations and promotions.
  • Recognized as a team resource for all accounting inquiries, strong attention to detail, exemplary customer service and team-player.
  • Maintained composure and good judgment when dealing with deadlines, dissatisfied employees, or a fast-paced environment.

Mentor

Trinity Christian Academy
Addison, TX
12.2009 - 10.2011
  • Provided guidance to male youths by initiating team building, enhanced skills and skilled conditioning.
  • Used strong interpersonal communication skills to convey information to others.
  • Developed and led special events that increased decision making, problem-solving and good judgment.
  • Helped students develop organizational, time management and study skills.

Lead Advisory Representative

IBM-CISO Systems
Farmers Branch, Texas
01.2007 - 12.2009
  • Resolved concerns with customers to help with retention and maintain high standards of customer service.
  • Liaised with multiple departments and management teams to develop solutions and accomplish shared objectives.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Trained new personnel regarding company operations, policies and services.
  • Delivered excellent customer service, resulting in consistent 98% customer satisfaction rating.

Education

No Degree - Business Law Minor: Psychology 1989-1992

Louisiana Tech University
Ruston, LA

Skills

  • SAP Success Factors, ServiceNow, RAI, Workday
  • Project Management
  • MS Office Suite (Excel, PowerPoint & Word), Lotus
    Notes, Intranet, Spreadsheets, and other APT related
    applications
  • Procedure Compliance
  • Employment Data Tracking
  • Multitasking and Prioritization
  • Team Leadership and Decision Making
  • Strong Analytical, Critical Thinking, Organizational
    Skills
  • Multinational Experience
  • Office Administration and Accounting Skills

Timeline

Operations Coordinator

Ernst & Young
10.2013 - Current

Operations Administrator

Ernst & Young
10.2011 - 10.2013

Mentor

Trinity Christian Academy
12.2009 - 10.2011

Lead Advisory Representative

IBM-CISO Systems
01.2007 - 12.2009

No Degree - Business Law Minor: Psychology 1989-1992

Louisiana Tech University

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Brandon Jerrell Moore