Brandon Mark Vogt
Summary
Professional with expertise in customer service and team development, specializing in staff training and effective merchandising strategies. Proven ability to enhance customer satisfaction and drive store performance, with a strong track record in sales and relationship management. Skilled in maintaining client accounts and delivering exceptional service, aiming to leverage organizational skills to foster business growth. Demonstrated commitment to personal health and fitness through disciplined training and strategic goal-setting, achieving significant results despite challenges.
Overview
1
1
year of professional experience
Work History
Key Holder
Abercrombie & Fitch
Brandon, Florida
05.2024 - Current
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service protocols and product knowledge.
- Maintained inventory levels and organized stockroom for efficient access.
- Implemented visual merchandising strategies to enhance product displays.
Life Insurance Agent
Karma Financial
Tampa, Florida
12.2024 - 04.2025
- Assisted clients in understanding life insurance policy options and benefits.
- Managed client accounts and maintained accurate records in CRM systems.
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Developed and maintained relationships with clients to ensure customer satisfaction.
Education
Bachelor of Science - Kinesiology
University of South Florida
Tampa, FL05-2027
Bachelor of Science - Kinesiology
Miami University
Oxford, OHSkills
Skilled in building rapport and understanding customer needs, with expertise in presenting
solutions to drive conversions and exceed goals
Skilled in training and mentoring individuals to reach fitness objectives, with expertise in strength training and nutritional guidance
Proficient in store operations oversight, ensuring efficient management of daily activities
Timeline
Life Insurance Agent
Karma Financial
12.2024 - 04.2025
Key Holder
Abercrombie & Fitch
05.2024 - Current
Bachelor of Science - Kinesiology
University of South Florida
Bachelor of Science - Kinesiology
Miami University
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<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG