Summary
Skills
Overview
Work History
Education
Generic
BRANDON MELIM

BRANDON MELIM

Site Manager - DoorDash New Verticals
San Francisco,Ca

Summary

Dedicated leader experienced driving customer, client and associate satisfaction while increasing productivity in a safe, diverse and inclusive environment. Committed to the practice of using data to solve problems and diving to the lowest level of detail to drive company KPIs

Skills

Team Management

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Overview

10
10
years of professional experience

Work History

Site Manager - New Business Verticals

DoorDash
San Francisco, CA
04.2021 - Current
  • Launched and managed multiple Bay Area DashMart fufilment warehouses
  • Leverage data and analytics to make informed decisions and drive business improvements in a start up environment
  • Create and maintain an inclusive culture onsite while achieving all company Key Performance Indicator goals
  • Implemented process improvements that shaped DashMart culture and optimized procedures for higher efficiency which impacted the business while growing from 44 domestic sites to over 200 internationally
  • Responsible for maintaining a safe work environments and actioning any facility maintenance issue
  • Manage all operations such as inventory, scheduling, payroll, productivity, safety and people management

Assistant Branch Manager

Jetro-Restaurant Depot
San Francisco
07.2020 - 04.2021
  • Oversaw all store operations including Human Resources
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Implemented policies and procedures that reduced product loss
  • Conducted weekly meetings with Department Managers to motivate them, address concerns, plan improvements and evaluate progress toward goals.

Outlets Manager & Event Services Manager

Hyatt Regency
San Francisco
10.2018 - 07.2020
  • Responsible for all aspects of banquet operations including managing Servers, Bartenders and Housemen and each detailed room set
  • Drive Meeting Planner scores by creating relationships with clients on site and exceed their expectations
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Maintained relationships with cross-functional teams such as Sales and Event Planners to develop solutions and accomplish shared objectives.
  • Was promoted due to reaching services goals as Assistant Executive Housekeeper - Overall Meeting Planner score increased 7.5 points YoY - Employee engagement score increased 15% YoY
  • Manager of the Quarter

Assistant Executive Housekeeper

Hyatt Regency
San Francisco
04.2017 - 10.2018
  • Managed a team190 union employees
  • Maintained all rooms in working order including
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Managed and executed a full rooms renovation alongside contractors
  • Completed monthly ordering for all rooms and the departments while finding ways to keep under set budgets
  • Conducted daily productivity meetings to assure the department’s payroll remains on track with hotel business
  • Strategically created room assignments daily to benefit Room Cleaner productivity
  • Saved over $41,000 in 2018 by switching vendors and products without decreasing value of products

Assistant Security Manager

Hyatt Regency
Santa Clara, CA
02.2016 - 04.2017
  • federal agencies for VIP guests, and large stadium event planning
  • Responsible for video surveillance investigations for internal associates and guests
  • Tracking, storing and returning all valuable lost and found items in the hotel
  • Planned and conducted monthly department meetings
  • Promoted due to being top performer in the Front Office
  • Won department of the year for 2016
  • First responder for fire, medical, security threat, engineering and weather emergency
  • Planed and executed hotel security for Levi’s Stadium events including Super bowl 50

Front Office Supervisor and Night Audit Supervisor

HyaI Regency
Santa Clara, CA
06.2014 - 02.2016
  • Manager on Duty, responsible for answering to all guests and employees issues and needs nightly
  • Lead department meetings and created incentives to drive scores
  • Executed service recovery daily
  • Promoted twice while in the Front Office
  • increased check in score 6% YoY by creating incentives for Front Desk Agents
  • Maintained first place for number of loyalty membership enrollments for 2017

Education

Sierra College For Criminal Justice
BRANDON MELIMSite Manager - DoorDash New Verticals