Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Pala

Oklahoma City,OK

Summary

With a solid foundation in sales and management, I have built a career focused on customer satisfaction, team leadership, and innovative marketing. Starting as a Wireless Sales Specialist, I quickly advanced to managerial roles, including General Manager and Retail Sales Manager, where I honed my ability to drive sales, mentor teams, and optimize operations. My experience spans various industries, including telecommunications, automotive sales, and home retail, where I consistently exceeded sales targets and contributed to business growth.

A creative thinker, I have successfully developed marketing strategies and crafted engaging content that amplifies digital presence. My passion for education and customer-centric service has always driven me to provide informative and personalized experiences, fostering long-term customer loyalty. Adaptable and detail-oriented, I thrive in fast-paced environments, continuously striving for excellence in every role I undertake.

Overview

6
6
years of professional experience

Work History

Retail Sales Manager

Metro by T-Mobile
06.2023 - 08.2024
  • Ensured daily register balance and accuracy
  • Conducted weekly inventory audits to maintain stock integrity
  • Resolved payment discrepancies and store errors efficiently
  • Guided and mentored team members to enhance their performance and achieve sales targets
  • Set weekly goals and discussed monthly expectations to drive team success
  • Oversaw inventory check-in processes to ensure accurate stock levels
  • Ordered all necessary supplies and accessories to maintain store operations
  • Implemented and monitored store processes to optimize daily operations
  • Addressed and resolved operational issues to maintain smooth store functioning.

Sales Associate

Gregg Orr Honda
06.2022 - 06.2023
  • Collaborated directly with clients, skillfully assessing their unique needs and preferences based on individual situations
  • Delivered unparalleled consultations, guiding customers towards optimal purchasing decisions and securing appropriate financing options
  • Demonstrated a commitment to exceptional customer experiences by going the extra mile to ensure each client was well-informed about every feature of their chosen vehicle.

General Manager

Pine Country Home Center
09.2020 - 05.2022
  • Led as the General Manager, overseeing various operations and proficiently addressing a wide spectrum of inquiries spanning sales and service
  • Skillfully managed the spotlight on homes, adeptly highlighting their features and facilitating customer financing
  • Personally conceptualized and crafted detailed graphic content and compelling advertisements for homes on a dedicated Facebook page, enhancing online visibility
  • Engineered an extensive interlinked website that seamlessly integrated with the Facebook content, amplifying the store's digital presence
  • Fostered personalized customer relationships by maintaining a profound understanding of each client, effectively driving sales and managing most home transactions
  • Successfully balanced responsibilities, including orchestrating crew assignments for home setup, maintenance, and skirt installation
  • Collaborated with precision, ensuring optimal team performance in delivering top-notch customer service and property maintenance.

Wireless Sales Specialist

T-Roc
02.2019 - 09.2020
  • Thrived in a self-driven, commission-based role as a Wireless Sales Specialist, specializing in cell phones and achieving recognition for exceptional electronics sales
  • Leveraged an outgoing demeanor and proactive approach to connect with customers, tailoring wireless solutions to their unique needs
  • Consistently surpassed sales targets, showcasing the advantages of diverse cell phone models and electronics to drive increased revenue
  • Cultivated an extensive understanding of product offerings to address customer inquiries confidently, elevating overall customer satisfaction and loyalty
  • Drove a competitive and motivated sales culture by actively participating in sales competitions and sharing best practices with the team
  • Mastered persuasive communication techniques, skillfully negotiating and closing deals, leading to consistent overachievement of monthly sales goals.

Education

High School Diploma -

Dierks High School
Dierks, AR
06.2016

Skills

  • Driven Work Ethic
  • Customer Service
  • Retail Operations
  • Sales expertise
  • Management
  • Critical Thinking
  • Inventory Management
  • Promotions and specials
  • Staff Scheduling
  • Coaching and Mentoring
  • Brand Awareness
  • Team Recruiting and Onboarding

Timeline

Retail Sales Manager

Metro by T-Mobile
06.2023 - 08.2024

Sales Associate

Gregg Orr Honda
06.2022 - 06.2023

General Manager

Pine Country Home Center
09.2020 - 05.2022

Wireless Sales Specialist

T-Roc
02.2019 - 09.2020

High School Diploma -

Dierks High School

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Brandon Pala