Brandon Parrilla
New Windsor,NY
Summary
High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities. Expert negotiator with strong background liaising between buyers, sellers and property managers. Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
8
8
years of professional experience
4
4
Certification
Work History
Property Manager
United Group of Companies
Poughkeepsie, NY
10.2021 - Current
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Explained policies and procedures to tenants and enforced rules.
- Handled resident complaints and expedited maintenance requests.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Kept records of correspondence with residents and tenants.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Escalated critical issues to property manager to promote immediate resolution.
- Collected monthly assessments, rental fees, deposits and payments.
- Conducted tours of vacancies with prospective tenants.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Real Estate Agent
Keller Williams
Chester, NY
06.2020 - Current
- Managed real estate transactions from initiation to closing.
Showed residential properties and explained features, value and benefits of available homes. - Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Liaised between sellers and buyers for profitable and efficient sales.
- Acquired new customers, consulted clients and identify purchasing needs to deliver relevant real estate investments.
Property Manager
J Residential Management
Manhattan, NY
08.2019 - 10.2021
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Forwarded suit list to attorney on delinquent tenants and testified in court in connection with delinquent judgments and possession litigation.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Built relationships with service vendors and submitted associated billing statements.
- Facilitated tenant paperwork processing and verification.
- Exercised direct supervision over property staff.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Handled resident complaints and expedited maintenance requests.
Manager of Operations
Nike
Manhattan, NY
03.2017 - 10.2021
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Hired and onboarded team members to meet immediate and expected demand.
- Crafted operations best practices using audits and project management team feedback.
- Built strong operational teams to meet process and production demands.
- Collaborated with team leaders on quality audits.
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Education
Bachelor of Science - Nursing Science
Monroe College
New Rochelle, NY06.2017
Skills
- Title Investigation
- Short Sale Foreclosure Resource (SFR)
- Maintenance Coordination
- Certified Negotiation Expert (CNE)
- Negotiations Expert
- Property Inspection
- Property Improvements
- Terms Review and Enforcement
- MLS Data Entry and Maintenance
- Financial History Review
- Attention to Detail
- Verbal and Written Communication
- Open House Management
- Negotiation Management
- Purchase Agreement
- Writing Articulate and Persuasive
- Partnership Development
- Adaptability and Flexibility
- Administrative Leadership
- Deposits Management
Certification
- Licensed Real Estate Agent - 2019
Timeline
Property Manager
United Group of Companies
10.2021 - Current
Real Estate Agent
Keller Williams
06.2020 - Current
Property Manager
J Residential Management
08.2019 - 10.2021
Manager of Operations
Nike
03.2017 - 10.2021
Bachelor of Science - Nursing Science
Monroe College