Brandon Patrick Alexander
Summary
Patient Math Teacher with resourceful and engaging teaching methods displayed over 3 years of academic experience. Caring and hardworking professional with exceptional work ethic and commitment to cultivating productive learning environments to drive student progress and comprehension.
Overview
21
21
years of professional experience
1
1
Certification
Work History
4th Grade Math Teacher
Hemmenway Elementary (Cy-Fair Title I Campus)
08.2022 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Substitute Teacher, K-5
Emery Elementary (Cy-Fair Title I Campus)
10.2021 - 05.2022
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
- Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
Customer Service Representative
Qurate Retail (QVC)
10.2020 - 10.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Accounts Assistant Manager
Aaron's Sales and Lease
01.2010 - 10.2020
- Perform telephone calls and field-based customer service to negotiate and reconcile accounts to improve revenue
- Train new employees hired within the region
- Prepare revenue and performance reports
- Organize bank deposits
- Assistance with customer deliveries and showroom floor display
- Clean and test products when returned to inventory
- Assure store is secure during and after business hours.
Sports Writer
The Athlete's Connection
01.2009 - 01.2010
- Conducted on-camera interviews
- Wrote articles for website devoted to high school sports
- Still and action photography.
Call Center Customer Service Representative
Home Depot Direct / Your Other Warehouse
01.2005 - 12.2008
- Achieved quality assurance CSR award for three consecutive quarters
- Created incentives for employees while serving as an employee relations team member
- Completed accounts receivable and accounts payable responsibilities using AS 400
- Acted as a liaison between customers and vendors
- Assisted the shipping and receiving department.
Production Assistant
WAFB-TV (CBS/UPN)
01.2003 - 01.2005
- Sustained master control switchboard
- Executed camera operations for live newscasts
- Programmed server to televise advertisements
- Edited video footage
- Logged program journals under FCC regulations.
Education
Bachelors of Arts (BA) in Mass Communication -
SOUTHEASTERN LOUISIANA UNIVERSITY
Hammond, LA01.2003
Skills
- Parent-Teacher Communication
- Collaborative learning
- Teaching strategies/Big 5 Power Zone
- Student Motivation
Certification
TEA: Mathematics - Grade 4 thru 8
GT Certified
Timeline
4th Grade Math Teacher
Hemmenway Elementary (Cy-Fair Title I Campus)
08.2022 - Current
Substitute Teacher, K-5
Emery Elementary (Cy-Fair Title I Campus)
10.2021 - 05.2022
Customer Service Representative
Qurate Retail (QVC)
10.2020 - 10.2021
Customer Accounts Assistant Manager
Aaron's Sales and Lease
01.2010 - 10.2020
Sports Writer
The Athlete's Connection
01.2009 - 01.2010
Call Center Customer Service Representative
Home Depot Direct / Your Other Warehouse
01.2005 - 12.2008
Production Assistant
WAFB-TV (CBS/UPN)
01.2003 - 01.2005
Bachelors of Arts (BA) in Mass Communication -
SOUTHEASTERN LOUISIANA UNIVERSITY
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