Brandon SQUIRE
Regional Director
Montgomery,Alabama
Summary
Highly accomplished executive with over 14 years of exceptional expertise in optimizing general operations and fostering strong interdepartmental relations to drive remarkable profitability. Demonstrates unwavering decisiveness in identifying and capitalizing on opportunities to streamline processes, communication and enhance returns on investment, leading to a sustained, long-term growth trajectory.
Overview
17
17
years of professional experience
Work History
Executive Director of Client Services
ApprioHealth
Orlando, Florida
01.2022 - 04.2023
- Reviewed reports by subordinate managers to acquire understanding of organization financial and non-financial position
- Maintained and managed company bylaws and governance documentation.
- Kept team productive and on-task with motivational and hands-on leadership approach.
- Encouraged employee retention and satisfaction with inclusive work culture and competitive compensation packages.
- Enforced compliance with applicable state and federal rules and regulations in every department.
- Supervised employees hiring and screening in line with company policy and regulatory compliance requirements.
- Researched, proposed and managed initiatives needed to keep abreast of current changes in technology.
- Increased company revenue with improved marketing and customer engagement strategies.
- Transformed internal structure to meet changing operational demands.
Regional Director
Healthcare Fiscal Managment
Williamston, North Carolina
11.2009 - 01.2022
- Addressed business problems head-on, creating effective solutions for large and small issues.
- Elevated regional performance by recruiting, mentoring and retaining top talent.
- Exceeded profit targets by balancing sound financial controls against customer expectations while using successful promotional plans
- Helped employees improve performance with one-on-one coaching and insightful team leadership.
- Maintained open communication between front-line employees and senior leaders, delivering information both ways to enhance decision-making and operations
- Kept individual locations, teams and personnel on-target with budgets using effective monitoring and motivational approaches
- Improved client engagement, collecting and incorporating feedback to enhance products and service delivery.
- Resolved deficiencies and issues negatively impacting business operations with forward-thinking management of day- to-day operations
- Established clear expectations and objectives for team members and helped each achieve goals.
- Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.
- Established departmental policies and goals in conjunction with board members and organization officials.
- Conducted periodic performance reviews to assess employee performance.
Member Services Team Member
Buckmasters LTD
Montgomery, Alabama
10.2008 - 10.2009
- Provided high-level member support, leveraging thorough knowledge of all company policies, products, and services.
- Processed payment transactions, maintaining focus on accuracy and proper recordkeeping.
- Safeguarded member data and confidentiality, adhering to all regulatory and company security guidelines.
- Responded to member inquiries, assisting members to make most effective use of service offerings.
- Opened new memberships and serviced existing accounts to meet established sales and member service goals.
- Entered data into company software and documented account information and member inquiries.
Telesales Marketer
Buckmasters LTD
Montgomery, Alabama
06.2006 - 10.2008
- Determined timing and motivation and redirected concerns to manage and nurture prospect relationships.
- Maintained detailed records of interactions to facilitate future follow-up.
- Leveraged persuasion techniques, product knowledge and pre-written scripts to overcome objections.
- Contacted potential customers by telephone to sell products, services, or schedule appointments.
- Followed clearly defined conversion management best practices to meet targets.
- Answered phone calls quickly and efficiently to exceed target goals for customer phone contacts.
- Kept callers focused on products and benefits with skilled call management.
Education
High School Diploma -
Hooper Academy
Hope Hull, ALMay 2006
Skills
- Performance optimization
- Leadership development
- Contract negotiation
- Operations oversight
- Strategic planning
- Team leadership
- Attention to detail
- Critical thinking
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Executive Director of Client Services
ApprioHealth
01.2022 - 04.2023
Regional Director
Healthcare Fiscal Managment
11.2009 - 01.2022
Member Services Team Member
Buckmasters LTD
10.2008 - 10.2009
Telesales Marketer
Buckmasters LTD
06.2006 - 10.2008
High School Diploma -
Hooper Academy
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