Brandon T. Rempfer
Merced
Summary
Experienced IT professional having developed extensive knowledge in IT infrastructure management in Healthcare Technology, focusing on workstation, server systems, networking, and a diverse software catalog of Enterprise Administrative applications. Proficiency in healthcare server and application administration through Epic ECSA and HDA certification achievements. Frequently analyze a wide range of IT topics to uncover synergies and optimize efficiency across systems. Continuously engaged in ongoing professional development to ensure my skills and technological knowledge remains up-to-date or exceed industry standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Systems Administrator I
Golden Valley Health Centers
Atwater, CA
04.2022 - Current
- Certified Epic ECSA, oversaw the build, maintenance, and upgrading of Epic application servers and services ensuring up-to-date features and security in line with set company timelines and goals.
- Managed the operational lifecycle of Virtual Servers and Citrix App Servers, their hosted services, and maintained their security through regular system updates and certificate renewals.
- Regularly coordinated across diverse teams to ensure accurate and on-time delivery of intricate projects, services, and requests.
- Experienced in the deployment and management of network, firewall, and UPS equipment from Enterprise vendors such as Cisco ISE and Meraki, Palo Alto Firewall, and Velocloud SD-WAN.
- Implemented and maintained secure user service integrations with Active Directory and Okta IDP.
Ensured Endpoint and User security by management with Cisco Secure Endpoint and Cisco Umbrella. - Maintained and operated Windows and iOS endpoint monitoring and management tools such as PDQ Inventory and Deploy, MDT/WDS, EV Reach, Jamf , and Apple Business Manager.
- Designed innovative scripts and automation tools to improve operational workflow taking advantage of major Windows tools and features such as PowerShell, Active Directory, and more.
- Maintained and oversaw Enterprise IT systems such as Microsoft 365, Confluence, PolicyTech, Microsoft SQL, ShareFile, and more.
IT Support Specialist I
Golden Valley Health Centers
Atwater, California
08.2020 - 04.2022
- Oversaw management of Active Directory user account onboarding and offboarding processes, ensuring compliance with access privilege protocols.
- Primary in administration and management of services including MDT imaging, WDS deployment, Goverlan remote access, and Confluence knowledge base.
- Provided Tier II technical support for escalation requests.
- Managed operation and organization of DFS network share server to ensure efficient folder permission management.
- Lead strategic planning and execution of equipment acquisition and deployment to facilitate launch of two new locations.
- Collaborated with other IT teams or departments to resolve complex issues and fulfill requests.
Computer Hardware Technician
Golden Valley Health Centers
Atwater, California
08.2019 - 08.2020
- Installed, imaged, updated documentation, and deployed all forms employee devices such as full workstations, printers, and mobile devices.
- Provided Tier I technical support via phone systems, tickets, and in person.
- Developed and updated documentation on position duties.
- Support senior staff on tasks and projects with a focus on absorbing knowledge to quickly develop career skills.
Education
No Degree -
University of California, Merced
Merced, California10-2017
Skills
- ECSA / HDA Certified
- VMWare Server Provisioning and Maintenance
- Citrix Application Server Management
- Load Balancing Administration
- Windows System Automation & Scripting
- Remote Access Management
- Okta IdP Management
- Windows Administration
- Group Policy Administration
- Endpoint Lifecycle Management
- Tier III Support & Escalation Resolution
- Mobile Device Management
- Network and Firewall Administration
- Database Administration
Certification
Epic ECSA - WS&S
Epic ECSA - HDA
Timeline
IT Systems Administrator I
Golden Valley Health Centers
04.2022 - Current
IT Support Specialist I
Golden Valley Health Centers
08.2020 - 04.2022
Computer Hardware Technician
Golden Valley Health Centers
08.2019 - 08.2020
No Degree -
University of California, Merced