BRANDON WILLIAMS
Summary
I am a designer with a robust business and information technology background with experience in process optimization, telecom, and analytics. I am seeking a progressive role in business and systems analysis with the long-term goal of mastery and career advancement.
Overview
14
14
years of professional experience
Work History
Fiber Design Drafter
Precision Valley Communications
08.2022 - Current
- Maintain detailed engineering and design drawing files and schematics using Computer-Aided Design (CAD)
- Lead and manage $1-10M projects, develop project plans, and monitor performance, while updating, implementing, and maintaining standard operating procedures and technical documents
- Create architecture drafts and perform fiber optic telecommunications requirements analysis following requirements gathering that results in satisfaction with stakeholders
- Effectively communicate insights and plans to cross-functional team members (operations, development, & design), to include management and fellow product owners
HFC Designer
Charter Communications - Spectrum
08.2021 - 08.2022
- Exercised technical understanding to build HFC broadband plant in support of proper functioning company products and services for existing and new commercial and residential customers
- Maintained 1,000+ records and reports within data repository for the use of invoice processing, documentation and digitization of construction as-builds for project reconciliation
- Lead efforts of assignments scheduling, workflow, and weekly production reports, in addition to maintaining the digital plotter, engineering copier/scanner, and other departmental equipment
- Source strand and design maps, BOMs, charts, graphs, and sketches of vertical details used to simplify, enhance, and support quality user experience
AutoCAD Drafter
Pauley Construction Centennial
11.2019 - 08.2021
- Oversaw and managed acquisition of permits for new cable routes by directing field engineering activities used for fiber planning and designing
- Used CADD equipment and software to develop complete and accurate electronic working plans, elevations, details, charts, and/or revisions
- Scaled drawings for telecommunications projects from existing drawings, measurements, sketches, specifications, etc.
- Provided field engineering services required to prepare permit drawings, OSP fiber construction drawings, and final as-built drawings in electronic format per stakeholder provisions
Lead Manager (Specialist)
United States Army
01.2013 - 05.2016
- Worked directly with military police, civil engineers, medics, and food-service specialists to achieve optimal performance from unit to brigade level stateside during deployment in Middle East
- Supervised team of nine associates with varying positions and responsibilities
- Established and facilitated operational objectives and work plans, while delegating assignments to subordinate associates
- Effectively communicated urgent orders and directions to a team of 2,500+ personnel members
Technical Support Representative
AT&T
08.2009 - 12.2013
- Used ticketing (JIRA, Salesforce), operational support, and CRM (Oracle NetSuite) systems to manage and process support actions and requests
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Helped streamline repair processes and update procedures for support action consistency
Education
Associate of Applied Science - Computer Aided Design/Mechanical Drafting
Community College of Denver
Denver, ColoradoSkills
- JavaScript
- Salesforce
- HTML
- SQL
- SolidWorks CADD (Computer Aided Drafting and Design)
- AutoCAD
- Autodesk Inventor
- Certified Scrum Master (CSM)
- CompTIA: A, Network, Security
- ITIL: Information Technology Infrastructure Library
Additional Information
- NDS Access Scrum GIS SQL , Accomplishments and Honors Afghanistan Campaign Medal with Campaign Star National Defense Service Medal Global War on Terrorism Service Medal Army Service Ribbon NATO Medal Honorable Discharge ITIL Certification CompTIA Security
Timeline
Fiber Design Drafter
Precision Valley Communications
08.2022 - Current
HFC Designer
Charter Communications - Spectrum
08.2021 - 08.2022
AutoCAD Drafter
Pauley Construction Centennial
11.2019 - 08.2021
Lead Manager (Specialist)
United States Army
01.2013 - 05.2016
Technical Support Representative
AT&T
08.2009 - 12.2013
Associate of Applied Science - Computer Aided Design/Mechanical Drafting
Community College of Denver
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