Summary
Overview
Work History
Education
Skills
Timeline
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Brandt Bailey

Oviedo,FL

Summary

Personable Office Administrator with [Number] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. High-energy Bayhost Shift Lead with proven leadership, critical thinking and project management abilities gained during 4-year administrative career. Experienced in managing clerical requirements of service and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.

Overview

8
8
years of professional experience

Work History

Bay Host / Office Administrator

TopGolf
08.2017 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server Shift Leader

Brick House
08.2017 - 04.2019
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Sales Associate

Fossil
08.2015 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Science - Economics

University of Central Florida
Orlando, FL
05.2025

Skills

  • Administrative Arrangements
  • Write Reports
  • Residential Design
  • Corrective Actions
  • Office Production Evaluation
  • Calendar Management
  • Staff Training
  • Advanced Excel Spreadsheet Functions

Timeline

Bay Host / Office Administrator

TopGolf
08.2017 - Current

Server Shift Leader

Brick House
08.2017 - 04.2019

Sales Associate

Fossil
08.2015 - 08.2017

Bachelor of Science - Economics

University of Central Florida

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Brandt Bailey