Brandt Wootton
Virginia Beach,Virginia
Summary
Results-oriented professional with six years of experience in B2B sales, customer relations, and account management. Self-starter, highly motivated with a positive work ethic, and excellent interpersonal communication skills.
Overview
6
6
years of professional experience
Work History
Distribution Supervisor
Coca-Cola Consolidated
Norfolk, Virginia
05.2023 - Current
- Collaborate with Talent Acquisition on hiring processes, including interviews and onboarding, to ensure the right fit for the role and achieve budgeted staffing needs.
- Manage, lead, and motivate a team of Delivery Merchandisers and Small Store Merchandisers to deliver results by communicating company goals and deadlines.
- Engage and develop teammates through effective performance management, coaching, and training.
- Implement continuous improvement methods while maintaining customer focus, embodying company purpose and values to inspire servant leadership.
- Teach, coach, and train Delivery Merchandisers on processes and procedures necessary for maximizing profit and productivity, maintaining satisfactory customer service through a minimum of 3 per week consistently planned and documented R.E.D. rides.
- Ensure core internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.
- Manage delivery and merchandising of all pre-sold orders, ensuring satisfactory customer service levels and company standards are maintained while seeking continuous improvement opportunities.
- Monitor key business indicators, develop action plans based on opportunities to drive productivity gains.
- Establish a safe working environment to ensure teammates are properly trained in safe working techniques in the trade, including safety blitzes, evaluations, and annual testing.
Account Developer
Coca-Cola Consolidated
Norfolk, Virginia
12.2017 - 04.2023
- Present, promote and sell new merchandise to existing and prospective customers
- Foster continuous and long-lasting relationships with store owners and managers to encourage brand and account loyalty
- Assist customers in product selection and decision-making to increase upsells and maximize account profits
- Ensure account and customer satisfaction with products and partner with managers/store owners to deliver solutions
- Identify and communicate competitive issues or market activities that could impact business productivity.
Education
Bachelor of Arts - Business Management and Entrepreneurship
Radford University
05.2016
Skills
- Customer and client relations, acquisition and retention
- Negotiation
- Lead generation
- Problem solving
- Conflict Resolution
- Ability to lead and coach a team
- Strong computer skills
- Good planning techniques and organizational skills
- Supply Chain Distribution
- Customer Needs Assessment
- Performance Evaluation
- Logistics Coordination
- Operational Excellence
- Financing Structures
- Inventory Management
Timeline
Distribution Supervisor
Coca-Cola Consolidated
05.2023 - Current
Account Developer
Coca-Cola Consolidated
12.2017 - 04.2023
Bachelor of Arts - Business Management and Entrepreneurship
Radford University
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