Brandy Alexander
Sierra Vista,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
CNA Tech II/Cardiac Monitor Technician
Canyon Vista Medical Center
Sierra Vista, AZ
01.2022 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
Certified Nursing Assistant
Haven Health Care Center
Sierra Vista, AZ
06.2019 - 12.2021
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Front Desk Receptionist
Lezner Medical
Sierra Vista, AZ
02.2019 - 04.2019
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Signed for packages, recorded deliveries and distributed to personnel.
- Scheduled and confirmed appointments for clients and staff.
- Updated and maintained office policies and procedures.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Associate of Arts - Technical Arts
Olympic College
Bremerton, WA06-2012
Skills
- Maintaining confidentiality
- Basic Life Support
- Compassionate communication
- Complex Problem-Solving
- Vital signs monitoring
- Patient-focused care
- Electronic Charting
- Medical terminology knowledge
- Calm and level-headed under duress
- Documentation expert
- HIPAA Compliance
- Understands medical procedures
- Quick problem solver
Timeline
CNA Tech II/Cardiac Monitor Technician
Canyon Vista Medical Center
01.2022 - Current
Certified Nursing Assistant
Haven Health Care Center
06.2019 - 12.2021
Front Desk Receptionist
Lezner Medical
02.2019 - 04.2019
Associate of Arts - Technical Arts
Olympic College
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