Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brandy Archer

Brazil,IN

Summary

Dynamic professional with extensive experience in warehouse operations and efficient organization. At Knitwell Group, I enhanced customer satisfaction by streamlining return processes and ensuring compliance with safety regulations. Proven ability to lead teams, foster collaboration, and implement effective training programs, resulting in improved performance and reduced error rates.

Overview

25
25
years of professional experience

Work History

Returns Processor

Knitwell Group
02.2025 - Current
  • Unloaded, inspected, and stored damaged and returned products.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.

Team Lead

Walmart
02.2023 - 02.2025
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities. Great customer service. Money handling and answering phones

Merchandiser

Driveline Merchandising
04.2019 - 01.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Unit Processor

Ascena Retail
04.2014 - 09.2019
  • Optimized unit processor performance through the development of comprehensive training materials and resources.
  • Collaborated closely with cross-functional teams, facilitating smooth information flow between departments for optimal results.
  • Applied critical thinking skills to identify potential issues within the system proactively, preventing disruptions or delays.
  • Participated in regular performance evaluations and professional development opportunities, staying current with industry trends and maintaining a high level of expertise.
  • Managed high-volume processing projects effectively, ensuring timely completion and meeting client expectations.
  • Assisted in developing policies related to unit processing operations, ensuring consistent adherence across the department.
  • Maintained compliance with industry regulations, ensuring accurate record-keeping and adherence to documentation standards.
  • Reduced error rates in data entry tasks by conducting thorough quality checks and providing staff training.

Cook/ Cashier

St.Vincent Clay Hospital
05.2000 - 04.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Education

High School Diploma -

South Putnam
Greencastle, IN
01-2025

Skills

  • Workplace safety
  • Shipping and receiving
  • Efficient organization
  • Warehouse operations

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Returns Processor

Knitwell Group
02.2025 - Current

Team Lead

Walmart
02.2023 - 02.2025

Merchandiser

Driveline Merchandising
04.2019 - 01.2023

Unit Processor

Ascena Retail
04.2014 - 09.2019

Cook/ Cashier

St.Vincent Clay Hospital
05.2000 - 04.2014

High School Diploma -

South Putnam
Brandy Archer