Brandy Ausflug
North Royalton,OH
Summary
Dynamic and adaptable professional with a proven track record at Harbour Light Master, excelling in guest service and pool safety. Recognized for enhancing customer satisfaction through effective communication and decision-making. Skilled in maintaining high standards of cleanliness and water quality, ensuring a welcoming environment for all patrons.
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.
Professional with experience in marine maintenance, prepared for this role. Adept at surface cleaning, polishing, and applying protective coatings. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Skilled in using detailing tools and products, ensuring high standards of cleanliness and appearance.
Dependable driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Pool Attendant
Harbour Light Master
06.2024 - Current
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Collaborated with maintenance teams to ensure pool equipment functioned optimally, avoiding downtime.
- Maintained crystal-clear water quality through diligent chemical balancing and filtration system checks.
Boat Detailer
Freedom Detail
08.2023 - Current
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Adapted quickly to new products, equipment, and techniques in the ever-evolving marine industry to stay ahead of competitors and provide top-quality service.
- Collaborated with team members to complete large-scale yacht detailing projects on schedule and within budget constraints.
- Improved the visual appeal of boats through meticulous waxing, polishing, and buffing of surfaces.
- Earned a reputation for reliability by consistently arriving at job sites punctually and completing work within the agreed-upon timeframe.
- Maintained a high standard of cleanliness for clients'' boats, resulting in repeat business and positive reviews.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Operated mechanical buffer to buff faded areas of gel coating on boat exteriors.
Delivery Driver
Uber
03.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
Cook
North Royalton City Schools
09.2018 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced kitchen efficiency by streamlining prep work processes.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Education
GED -
Strongsville High School
Strongsville, OHSkills
- Patience and empathy
- Decision-making
- Guest service
- Adaptability in situations
Accomplishments
- Resolved product issue through consumer testing.
- Achieved productivity by completing on time cooking for students with accuracy and efficiency.
- Achieved washers, cleaning, detailing with buffing or polishing to achieve customer satisfactory by introducing tasks.
- Documented and resolve any issues a customer had which led to satisfying results.
Languages
English
Native or Bilingual
Timeline
Pool Attendant
Harbour Light Master
06.2024 - Current
Boat Detailer
Freedom Detail
08.2023 - Current
Delivery Driver
Uber
03.2022 - Current
Cook
North Royalton City Schools
09.2018 - Current
GED -
Strongsville High School
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