BRANDY BAILEY
Midlothian,VA
Summary
Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
22
22
years of professional experience
Work History
Master Stylist
MEDUSA INC Dba GREAT CLIPS
02.2023 - Current
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
Master Stylist
KIDTOPIA SALON
10.2020 - 02.2023
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
- Increased salon revenue by promoting and selling various hair care products, treatments, and services.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
Master Stylist
Sharkeys Cuts For Kids
09.2018 - 04.2020
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style..
- Distributed business cards outside of salon to generate new business.
STYLIST/MANAGER
SANDEN INC Dba GREAT CLIPS
01.2002 - 06.2014
- Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
- Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
- Improved communication among staff members by initiating regular team meetings focused on problem-solving and open discussions about concerns or suggestions within the salon environment.
- Mentored junior stylists, enhancing their skills and contributing to overall salon success.
- Collaborated with team members to execute successful promotional events and boost clientele base.
- Maintained a clean and organized work environment, promoting a professional image for the salon.
- Managed a team of stylists, resulting in improved customer service and increased sales.
- Played an active role in resolving customer complaints or issues, demonstrating commitment to excellent customer service at all times.
- Scheduled employees to maintain adequate coverage during business hours.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Delegated workplace responsibility to appropriate staff.
Education
COSMETOLOGY LICENSE - COSMETOLOGY
EIZABETHTOWN BEAUTY SCHOOL
Elizabethtown, KY05.2001
High School Diploma -
Grayson County High School
Leitchfield, KY05.1994
Skills
- Excellent customer service
- Reliable and punctual
- Organizational proficiency
- Effective Team Leadership
- High Standards of Cleanliness
- Exceptional Client Communication
- Quick Learner
- Detail-orientated
- Client consultation
- Relationship building and management
- Business Management
PROFESSIONAL REFERENCES:
CAROLINE SHAWLER
412 SANDY CIRCLE
ELIZABETHTOWN, KY 42701
502-553-3892
KARRIE WOODS
142 CAMARA WAY
ELIZABETHTOWN, KY 42701
270-307-6574
ASHLEY WROBEL
606 CORALBERRY DR
N CHESTERFIELD, VA 23236
804-921-8220
Timeline
Master Stylist
MEDUSA INC Dba GREAT CLIPS
02.2023 - Current
Master Stylist
KIDTOPIA SALON
10.2020 - 02.2023
Master Stylist
Sharkeys Cuts For Kids
09.2018 - 04.2020
STYLIST/MANAGER
SANDEN INC Dba GREAT CLIPS
01.2002 - 06.2014
COSMETOLOGY LICENSE - COSMETOLOGY
EIZABETHTOWN BEAUTY SCHOOL
High School Diploma -
Grayson County High School
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