Brandy Baker
Des Moines,IA
Summary
Adept at enhancing operational efficiency, I excelled as an Office Assistant at Comfort Keepers, mastering database management and fostering exceptional customer service. My proactive approach streamlined interdepartmental communication and document processing, significantly boosting productivity without compromising confidentiality or attention to detail. Skilled in administrative support and scheduling, my contributions have consistently elevated workplace productivity and client satisfaction.
Overview
8
8
years of professional experience
Work History
OFFICE ASSISTANT
Comfort Keepers
Urbandale, IA
06.2019 - 07.2024
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
- Streamlined communication between departments for better collaboration and increased productivity
- Expedited document processing with accurate data entry and timely filing
- Increased customer satisfaction by providing professional and courteous front desk support
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
OFFICE ASSISTANT
DES Employment Group
Des Moines, IA
08.2016 - 04.2019
- Expedited document processing with accurate data entry and timely filing
- Increased customer satisfaction by providing professional and courteous front desk support
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
- Contributed to a positive work environment by fostering open communication among colleagues
- Maintained confidentiality in handling sensitive information while performing administrative tasks
Education
Associate of Science - Business Administration
DMACC
Des Moines, IA05.2009
Skills
- Database Management
- Customer Service
- Data Entry
- Administrative Support
- Scheduling
- Clerical Support
- Expense Reporting
- Office Administration
- Mail Handling
- Inventory Management
- Invoice Processing
- File Maintenance
- Supply Management
Timeline
OFFICE ASSISTANT
Comfort Keepers
06.2019 - 07.2024
OFFICE ASSISTANT
DES Employment Group
08.2016 - 04.2019
Associate of Science - Business Administration
DMACC
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