Brandy Bartlett

Waitress,hostess,cook,cashier on a POS System.

• Enhanced workplace safety by maintaining a clean and organized work environment.
• Developed positive relationships with customers through friendly interactions, gaining trust and loyalty over time.
• Managed high volumes of mail during peak seasons while maintaining a strong focus on customer satisfaction.
• Maintained up-to-date knowledge of USPS regulations to provide accurate information to customers regarding mailing options and pricing.
• Improved customer satisfaction by providing efficient and accurate postal services.
• Optimized efficiency by quickly adapting to changes in USPS policies, processes, and technology updates.
• Provided top-notch service to customers with timely processing of money orders, passport applications, and other postal products.
• Ensured proper handling of fragile items by following appropriate packing guidelines, minimizing damage incidents during transit.
• Increased productivity by streamlining sorting procedures for incoming and outgoing mail.
• Reduced errors in mail delivery by diligently checking addresses and postage requirements for accuracy.
• Managed inventory levels for postal supplies, ensuring adequate stock was available for daily operations without excess waste or shortages.
• Exhibited outstanding problem-solving skills when faced with challenges related to shipping delays or misdirected packages.
• Collaborated with team members to complete daily tasks efficiently, resulting in increased overall performance.
• Handled difficult customer situations calmly, resolving issues effectively without escalation or negative impact on operations.
• Demonstrated versatility within the role by performing various duties including retail sales support, data entry, and mailroom functions.
• Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
• Sorted mail according to size, shape and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Weighed mail and computed pricing amounts.
• Provided service and sales to walk-in customers.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Upsold postal services like insurance and tracking.
• Used computer systems to track packages and update client information.
• Utilized customer service skills to provide exceptional service for repeat clientele.
• Added accurate data entry into computer system to complete transactions.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.