Brandy Beard

Sales Associate

Walmart

Athens, TX

08.2008 - 08.2010

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed credit card transactions quickly and securely.
Restocked shelves as needed to ensure sufficient inventory levels.
Demonstrated product features and benefits for customers' needs.
Organized stockroom shelves according to size, color or style.
Upsold additional items based on customer interests and needs.
Processed returns, exchanges, and refunds in accordance with company policies.
Conducted inventories on a regular basis to track stock levels.
Maintained up-to-date knowledge of store merchandise and policies.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, shelves, displays.
Handled customer complaints in a professional manner.
Attended weekly team meetings to review performance goals and objectives.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service.
Engaged customers in friendly, professional dialogue to determine needs.
Built and maintained relationships with peers and upper management to drive team success.
Helped customers find specific products, answered questions, and offered product advice.
Developed trusting relationships with customers by making personal connections.
Used technology resources to assist customers in locating and selecting items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Received and displayed product shipments on store retail shelves upon delivery.
Answered incoming telephone calls to provide store, products and services information.
Adhered to company initiatives and achieved established goals.
Collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures, and customer services.
Organized store by returning merchandise to proper areas and restocked displays.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Watched for and recognized security risks and thefts to prevent or handle situations.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Answered store and merchandise questions and led customers to wanted items.
Cleaned shelves, counters and tables to maintain organized store.

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