Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Brandy Biggers

LaFayette,GA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Fleet Dispatch SupportCare CoordinatorDelivery & Customer ServiceGeneral Manager / Assistant ManagerCollections Specialist

Location Preference

Remote
Location: LaFayette, GA
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Summary

Resourceful and detail-oriented professional with extensive experience in dispatch operations, customer service, and team leadership. Skilled at coordinating logistics, resolving issues in real time, and building strong relationships with drivers, clients, and internal teams. Known for staying calm under pressure, delivering exceptional service, and ensuring on-time performance in fast-paced environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Fleet Dispatch Support

U.S. Xpress
02.2024 - 08.2025
  • Managed inbound/outbound calls and email communications to coordinate freight pickups and deliveries.
  • Monitored shipments in transit, proactively resolving delays or issues to ensure on-time performance.
  • Acted as a driver advocate, providing support and resources to maintain safety and satisfaction.

Care Coordinator

Delta Homecare
02.2023 - 12.2024
  • Scheduled and coordinated client appointments and transportation.
  • Maintained clear communication between clients, families, and healthcare providers.
  • Delivered exceptional customer service while managing multiple priorities.

Delivery & Customer Service

Independent Contractor
03.2021 - 04.2023
  • Coordinated and completed timely deliveries while maintaining high customer satisfaction ratings.
  • Verified order accuracy and quality before dispatch.

General Manager / Assistant Manager

Taco Bell
08.2004 - 02.2021
  • Directed daily operations, scheduling, and inventory management for high-volume locations.
  • Trained and supervised staff, fostering a culture of excellent customer service.
  • Resolved customer concerns promptly to maintain brand reputation.

Collections Specialist

Chattanooga Firefighters Association
06.2010 - 01.2011
  • Managed outbound calls to secure payments and update account records.
  • Maintained accurate documentation and followed up on outstanding balances.

Education

High School Diploma -

LaFayette High School
LaFayette, GA

Skills

  • Fleet Dispatch & Logistics Coordination
  • Inbound/Outbound Call Management
  • Customer Relationship Management
  • Issue Resolution & Problem-Solving
  • Email & Schedule Management (Outlook)
  • Driver Advocacy & Support
  • Team Leadership & Training
  • Time Management & Organization

Certification

  • CPR Certified (Valid through Jan 2026)
  • Valid Driver’s License

Timeline

Fleet Dispatch Support

U.S. Xpress
02.2024 - 08.2025

Care Coordinator

Delta Homecare
02.2023 - 12.2024

Delivery & Customer Service

Independent Contractor
03.2021 - 04.2023

Collections Specialist

Chattanooga Firefighters Association
06.2010 - 01.2011

General Manager / Assistant Manager

Taco Bell
08.2004 - 02.2021

High School Diploma -

LaFayette High School

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