Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Bowman

Hotel Assistant General Manager
Montgomery,AL

Summary

Accomplished Hotel Manager with a proven track record at LaQuinta Inn & Suites, enhancing guest experiences and streamlining operations. Expert in guest services management and MS Office, I led a team of 15 to significantly improve guest satisfaction. Skilled in vendor interaction and teamwork, my leadership resulted in efficient, high-quality service delivery. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

20
20
years of professional experience

Work History

Hotel Manager

LaQuinta Inn & Suits
05.2014 - Current
  • Developed and implemented marketing strategies to promote hotel services.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Provided services efficiently and with high level of accuracy.
  • Oversaw day-to-day operations of a 83 room hotel with staff of 15 employees.

Cashier

Cost Plus World Market, Inc
07.2012 - 01.2015
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Grill Cook

VAMC
08.2010 - 12.2012
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.

Front Desk Night Auditor

Comfort Inn & Suites
12.2004 - 08.2010
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Planned coverage needs and organized services to support incoming special events.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Education

High School Diploma -

Robert E. Lee
Montgomery, AL
05-2001

Skills

Office and staff streamlining

Guest accommodations

Guest services management

Guest experiences

Vendor interaction

Sales

Reporting

Teamwork and Leadership

Computer Skills

MS Office

Timeline

Hotel Manager

LaQuinta Inn & Suits
05.2014 - Current

Cashier

Cost Plus World Market, Inc
07.2012 - 01.2015

Grill Cook

VAMC
08.2010 - 12.2012

Front Desk Night Auditor

Comfort Inn & Suites
12.2004 - 08.2010

High School Diploma -

Robert E. Lee

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Brandy BowmanHotel Assistant General Manager