Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Brees

Valencia,CA

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

9
9
years of professional experience

Work History

Senior Assistant Store Manager

Ann Taylor Loft
Simi Valley, CA
04.2006 - 08.2010

- Manage all aspects of store operations, including visual merchandising, asset protection, expense control, payroll, P&L, and inventory control.

- Oversee a staff of 19+ employees, recruiting, providing feedback, and acting as a role model to ensure client satisfaction.

- Utilize company tools to drive volume and understand business trends.

- Implement visual standards and techniques within company guidelines.

- Communicate clearly and effectively with various audiences, working collaboratively with team members to achieve company goals.

Store Manager

Pure Beauty Skin Care And Medical Spa
Valencia, CA
07.2003 - 12.2004

- Supervised sales, operations, and personnel functions to maximize profitability.

- Managed a staff of 10+ employees, recruiting and hiring assistant store managers and sales associates.

- Maintained compliance with company policies and procedures, ensuring high standards in customer service, sales, inventory management, and more.

- Provided training, supervision, and counseling to staff, led store meetings, and managed payroll and vendor relations.

Quality Service Management

Washington Mutual
Northridge , CA
08.2001 - 01.2003

- Identified and managed quality control initiatives, resolving complaints for the CEO.

- Led cross-functional programs and worked with business analysts and managers to achieve divisional goals.

- Identified key trends and issues, implementing changes to improve quality results.

- Championed projects, influenced cross-functional teams, and analyzed high-impact changes to business operations.

Education

High School Diploma -

John F. Kennedy High School
Granada Hills, CA
06-1994

Skills

  • Employee Motivation
  • Team Management
  • Loss Prevention
  • Department Oversight
  • Customer Relations
  • Store Organization
  • Stock management
  • Operations Oversight
  • Issue Resolution
  • Order Management
  • Display Setup
  • Strategic Planning
  • Store Opening and Closing
  • Sales Growth
  • Inventory Control
  • Problem-Solving
  • Cash auditing
  • Regulatory Compliance
  • Operations
  • Budgeting and cost control
  • Staff Scheduling
  • Pricing and Markdowns
  • Performance Evaluations
  • Customer experience
  • Relationship building and management
  • Employee Scheduling
  • Sales expertise
  • Customer Service
  • Attention to Detail
  • Upselling and Cross Selling
  • Mentoring and Coaching
  • Customer Service and Engagement
  • Retail Operations
  • Incident Reports
  • Marketing and Promotions
  • Employee Coaching
  • Customer Service Management
  • Time Management
  • Sales Strategies
  • Scheduling Coordination
  • Flexible Schedule
  • Hiring and Training
  • Shift Scheduling
  • Staff Management
  • Billing
  • Inventory counting
  • Stock Rotations

Timeline

Senior Assistant Store Manager

Ann Taylor Loft
04.2006 - 08.2010

Store Manager

Pure Beauty Skin Care And Medical Spa
07.2003 - 12.2004

Quality Service Management

Washington Mutual
08.2001 - 01.2003

High School Diploma -

John F. Kennedy High School
Brandy Brees