Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brandy Brouillette

Brandy Brouillette

Beverly,MA

Summary

Accomplished professional oering experience, trust and problem solving skills Dependable, skilled, creatively driven to ensure eciency and success Superb organizational skills with ability to multi-task Flexible, people person providing eciency and professionalism Degrees in Psychology, Art and Communications

Overview

30
30
years of professional experience

Work History

HR Assistant and Office Manager

Project Adventure, Inc.
05.2024 - Current
  • Provide administrative support to the HR department. Manage aspects of the office overall including but not limited to HR, supply ordering management, oversee cleaning staff, participate in HR meetings, attend and plan meetings, plan and attend property meetings. Ensure overall well being of office space, employees and procedures and processes
  • Maintain accurate and up-to-date employee records, including personal information and performance evaluations, ensuring compliance with laws and regulations
  • Assisted in the development and implementation of HR policies and procedures, contributing to a standardized and transparent work environment through ADP
  • Assist in the recruitment process by posting job openings
  • Assist in the development and implementation of HR policies and procedures, contributing to a standardized and transparent work environment
  • Prepared and distributed internal communications related to HR policies, benefits, and other relevant information, promoting transparency and awareness

Marketing and Development Manager

The Danvers Art Association
09.2023 - Current
  • Maintain DAA website, marketing calendar, membership lists
  • Marketing and development processes
  • Creating appealing programming and social media
  • Overseeing the success of the DAA through creative marketing

Executive Assistant

Emanio Creative Marketing
09.2013 - Current
  • Manage marketing firms operational needs, office procedures and processes. Support designers as a client liaison. Executive assistant for the business owner, including personal finances, travel, home management and more.
  • Work closely with account coordinators and account managers to fulfill client needs.
  • Handle client billing, report and document preparation.
  • Oversee accounts and bookkeeping, data management, workflow scheduling and planning, customer service and project coordination.
  • Handle all HR and payroll.
  • Administer and manage all client contracts and client databases.
  • Work alongside creative staff in concepts and planning.
  • Assist with copy editing and social media management.
  • Worked both part and full time for Emanio.
  • Handled sensitive confidential information discretion integrity safeguarding privacy at all times.
  • Liaised between executives employees clients vendors providing exceptional customer service support.
  • Managed multiple tasks priorities simultaneously adapting changing needs deadlines seamlessly.
  • Scheduled managed appointments meetings conference calls maintaining calendars effectively.
  • Drafted proofread edited memos letters reports presentations other business documents.

Executive Assistant

Combined Jewish Philanthropies
05.2013 - 10.2013
  • Company Overview: Boston based Jewish non-profit.
  • Supported the Director and Development officers of Boston based Jewish non-profit.
  • Responsibilities include: Extensive database work including data entry and reporting.
  • Provide assistance, as needed with various development projects.
  • Assist with planning and execution of all development related events.
  • Maintain inventory for office supplies and computer software.
  • General office duties such as email, spreadsheets, word processing, flow of correspondence, filing, answer telephone, faxing, etc.
  • Coordinate materials for meetings and training sessions and other activities of the organization.
  • Assist in preparation of materials for advisory board meetings.
  • Handle confidential documents with professionalism.
  • Boston based Jewish non-profit.
  • Left job due to relocation of company from Marblehead to Boston.

Business Owner/Operator

Face Facts Day Spa/The Cottage Spa
05.2009 - 01.2012
  • Overall operation of Spa and direct client interaction.
  • Also hands on practitioner.
  • Respond to customer inquiries or complaints.
  • Maintain client databases.
  • Maintain client information or service records.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Plan or direct spa services and programs.
  • Develop or implement marketing strategies.
  • Sell products, services.
  • Recruit, interview, or hire employees.
  • Assess employee performance and suggest ways to improve work.

Spa Director

Christiane Bourque Maison Esthetique Spa
08.2007 - 10.2009
  • Oversaw all aspects of business including front desk operations, marketing, employee management, client retention, operations and facilities.
  • Maintain an up-to-date version of the Spa Procedure Manual and ensure compliance.
  • Develop Spa's Marketing Strategy and ensure a consistent image is being portrayed.
  • Develop and maintain gracious and efficient front desk procedures.
  • Anticipate, identify and ensure customer needs are being met in the best possible way.
  • Guided staff to become caring problem solvers, cooperative, accommodating and fair.
  • Using superb interpersonal, fairness and organizational skills to ensure a smooth operation.

Spa Director

Wentworth by the Sea Boutique and Spa
01.2004 - 11.2007
  • Managed overall direction of Spa using strong ability to direct and build operations from all spa revenue centers.
  • Also managed successful spa retailing operations.
  • Anticipated needs of clients and employees.
  • Lived by a lead by example for employee management.
  • Coordinated work activities with other departments.
  • Exceptional oral communication skills with high end guests and staff to achieve results beneficial to operation of hotel.
  • Great regard for the workforce, concern for quality, hospitality and guest satisfaction to meet Marriott standards.

Executive Assistant

MCK Comm and Shiva Corporation
01.1995 - 11.2004
  • Provided high-level administrative support to executive, managing his calendar, scheduling meetings, and coordinating travel arrangements.
  • Prepared and edited correspondence, reports, and presentations.
  • Managed confidential information with utmost discretion.
  • Screened phone calls and emails, prioritizing messages and responding on their behalf when necessary.
  • Organized meetings.
  • Coordinated logistics for company events.
  • Managed expense reports and more!

Education

Bachelor's Degree - Psychology/Art

Salem State University
Salem, MA

Associates Degree - Communications

Dean College
Franklin, MA

Skills

  • Talent management
  • Human resources administration
  • Personnel records maintenance
  • HR policies

Timeline

HR Assistant and Office Manager

Project Adventure, Inc.
05.2024 - Current

Marketing and Development Manager

The Danvers Art Association
09.2023 - Current

Executive Assistant

Emanio Creative Marketing
09.2013 - Current

Executive Assistant

Combined Jewish Philanthropies
05.2013 - 10.2013

Business Owner/Operator

Face Facts Day Spa/The Cottage Spa
05.2009 - 01.2012

Spa Director

Christiane Bourque Maison Esthetique Spa
08.2007 - 10.2009

Spa Director

Wentworth by the Sea Boutique and Spa
01.2004 - 11.2007

Executive Assistant

MCK Comm and Shiva Corporation
01.1995 - 11.2004

Associates Degree - Communications

Dean College

Bachelor's Degree - Psychology/Art

Salem State University
Brandy Brouillette