Brandy Browning
Spring Hill
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced Medical Records Specialist versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach. Detail-oriented professional promoting positive interaction with others. Confident Medical Records Specialist knowledgeable in eClinicalWorks and medical requirements, policies and regulations.
Overview
24
24
years of professional experience
Work History
Medical Records Specialist
Premier Heart & Vascular Center
09.2023 - Current
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained patient records in compliance with security regulations.
- Managed electronic medical records for hundreds of patients.
- Followed up with patients about medical and healthcare processes.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Responded to patient inquiries to provide information and details of medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Tracked and monitored requests for medical records release.
- Followed exact procedures for handling transfers and other releases of medical records.
Keyholder
Bath & Body Works
10.2018 - 03.2023
- Trained team members in successful strategies to meet operational and sales targets.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Designed and built over a hundred displays to generate customer interest in store merchandise.
- Directed customers to correct store locations.
- Oversaw team of 29 employees.
- Rotated stock according to dates and protocols.
- Tracked and prioritized work orders to meet daily production requirements
- Broke down boxes and disposed of trash.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Processed cash, credit, debit and check payments.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
Registrar
University Community Hospital
09.2003 - 07.2005
- Registered and verified patient records before triage with most up-to-date information.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Carried out front office duties utilizing data entry skills in framework of medical database.
HIM Specialist
Oak Hill Hospital
07.2002 - 07.2005
- Processed medical records requests from outside providers according to facility, state and federal law.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Medical Records
Minal Krishnamurthy, M.D.
07.2000 - 06.2002
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient records in compliance with security regulations.
- Gathered patient information by collecting demographic information from variety of sources.
- Maintained patient confidence by keeping patient records information confidential.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Posted billings to medical insurance providers.
- Created new physical and computer-based files.
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
Education
No Degree - Associates of Arts
Pasco-Hernando State College
New Port Richey, FL12.2023
Certificate - Massage Therapy
Bene's Career Academy
New Port Richey, FL07.2009
Skills
- Adapt to diverse groups
- Self-Motivated
- Exceptional customer service
- Professional demeanor
- Excellent people skills
- Multi-tasking strength
- Team Leadership
- Telephone Etiquette
- Information Verification
- Proficiency in eClinicalWorks, Outlook, Microsoft Word
- EMR / EHR
- Processing of subpoenas
- Medical Records Management
- Office Administration
- Client interactions
- Insurance Verification
- Patient confidentiality
- Medical office administration
- HIPAA Compliance
- Medical terminology understanding
- Scheduling appointments
- Written and verbal communication
- Attention to Detail
- Office Health Records Preparation
- Medical Release of Information ROI processes
Timeline
Medical Records Specialist
Premier Heart & Vascular Center
09.2023 - Current
Keyholder
Bath & Body Works
10.2018 - 03.2023
Registrar
University Community Hospital
09.2003 - 07.2005
HIM Specialist
Oak Hill Hospital
07.2002 - 07.2005
Medical Records
Minal Krishnamurthy, M.D.
07.2000 - 06.2002
No Degree - Associates of Arts
Pasco-Hernando State College
Certificate - Massage Therapy
Bene's Career Academy
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