Brandy Burdette
Martinsburg
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Authorization Specialist/Financial Counselor
Valley Health Interventional Pain Specialist
Winchester
11.2016 - Current
- Ensured patient insurance eligibility, including verification, assessment of financial requirements, and counseling patients on financial responsibility.
- Document the financial counseling process, including an explanation of financial obligations, billing practices, and establishing payment arrangements.
- Understanding EOBs, reviewing claim errors, submitting appeals, reconsiderations, and claims.
- Processed patient authorization requests for interventional pain management services.
- Maintained accurate records of authorization requests and outcomes in the system.
- Collaborated with billing department to ensure compliance with insurance regulations.
- Maintained current knowledge of applicable regulations, laws, and standards.
- Prepared appeal letters on behalf of clients when necessary to resolve disputes with insurers.
- Recommended resources such as local non-profit organizations or government assistance programs where applicable.
Medical Receptionist
Family Medical Associates
Martinsburg
06.2013 - 11.2016
- Greeted patients and visitors warmly to create a welcoming environment.
- Managed appointment scheduling using electronic health record systems efficiently.
- Collected patient information and verified insurance details accurately.
- Answered multi-line phones, addressing inquiries and directing calls appropriately.
- Checked patients in and out for appointments and collected co-payments.
- Protected patients by observing strict HIPAA guidelines.
Education
High School Diploma -
Musselman High School
Inwood, WV05-1996
Skills
- 5 years of billing and collections experience
- 15 years of medical office experience
- 10 years of medical insurance experience
- 3 years of claim processing experience
- Proficient in Microsoft Office products
Timeline
Authorization Specialist/Financial Counselor
Valley Health Interventional Pain Specialist
11.2016 - Current
Medical Receptionist
Family Medical Associates
06.2013 - 11.2016
High School Diploma -
Musselman High School
Similar Profiles
Brenda MataBrenda Mata
Front Desk Associate at Zen Interventional Wellness Center Pain SpecialistFront Desk Associate at Zen Interventional Wellness Center Pain Specialist
Natalie ChildressNatalie Childress
Billing Specialist at River Cities Interventional Pain SpecialistBilling Specialist at River Cities Interventional Pain Specialist
Brenda MataBrenda Mata
Front Desk Associate at Zen Interventional Wellness Center Pain SpecialistFront Desk Associate at Zen Interventional Wellness Center Pain Specialist
Gavin NorthernGavin Northern
Linemen at Osmose Utilities Services IncLinemen at Osmose Utilities Services Inc
Caroline EckenrodeCaroline Eckenrode
Director of Curriculum at Maybrook Hills DaycareDirector of Curriculum at Maybrook Hills Daycare