Brandy Burns
La Grange,TX
Summary
Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Merchandiser
Premium Retail Services
02.2023 - 07.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
Assistant Store Manager
Dollar General
02.2023 - 09.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Retail Merchandiser
Acosta, Inc
10.2021 - 09.2022
- Creating visually appealing product displays in accordance with brand guidelines and store requirements to attract customer attention and drive sales.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
PT Merchandiser
Anderson Merchandisers
06.2021 - 10.2021
- Arranging and organizing merchandise on shelves and displays according to company standards and planograms to maximize visibility and sales.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
Home Health Attendant
Elara Caring
11.2019 - 05.2020
- Enhanced patient recovery by assisting with daily living activities and personal hygiene tasks.
- Accompanied clients on errands outside the home like grocery shopping or social visits; provided transport as needed.
- Facilitated communication between patients and healthcare providers by scheduling appointments, coordinating transportation services, and relaying important updates regarding their condition.
- Maintained a clean, safe, and comfortable home environment for patients through housekeeping tasks and organizing spaces for easy navigation.
Appointment Setter
WPGG Group
08.2019 - 11.2019
- Connected with callers using both pre-written scripts and excellent communication skills.
- Set appointments with salespeople and potential customers.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
Medical Billing/AR Rep
McKesson
07.2008 - 07.2009
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Collected payments and applied to patient accounts.
- Filed and updated patient information and medical records.
Education
Bachelor of Science - Business Administration
Strayer University
Washington, DCAssociates degree in Litigation Paralegal - Paralegal Studies
Bryant & Stratton College
Buffalo, NY02.2022
High School Diploma -
Greenville High School
Greenville, TX05.2006
Skills
- Visual Merchandising
- Plan-o-gram creation
- Interior and exterior displays
- Customer Service
- Retail Merchandising
- Dependable and reliable
- Quick Learner
- Stocking
- Inventory Management
- Attention to Detail
Certification
Driver's License, 11/01/23, 11/01/31
Assessments
- Basic computer skills, Proficient, 06/01/22
- Medical billing, Completed, 02/01/22
- Customer service, Proficient, 08/01/21
- Attention to detail, Proficient, 08/01/21
- Legal skills, Proficient, 06/01/22
- Customer service, Proficient, 12/01/20
- Data entry: Attention to detail, Proficient, 11/01/23
- Customer focus & orientation, Proficient, 10/01/21
- Work style: Reliability, Proficient, 08/01/21
- Customer service fit, Proficient, 10/01/22
- Administrative assistant/receptionist, Proficient, 06/01/21
- Attention to detail, Proficient, 06/01/22
- Written communication, Proficient, 11/01/23
- Medical receptionist skills, Proficient, 06/01/22
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Career advancementHealthcare benefitsTimeline
Retail Merchandiser
Premium Retail Services
02.2023 - 07.2024
Assistant Store Manager
Dollar General
02.2023 - 09.2023
Retail Merchandiser
Acosta, Inc
10.2021 - 09.2022
PT Merchandiser
Anderson Merchandisers
06.2021 - 10.2021
Home Health Attendant
Elara Caring
11.2019 - 05.2020
Appointment Setter
WPGG Group
08.2019 - 11.2019
Medical Billing/AR Rep
McKesson
07.2008 - 07.2009
Bachelor of Science - Business Administration
Strayer University
Associates degree in Litigation Paralegal - Paralegal Studies
Bryant & Stratton College
High School Diploma -
Greenville High School
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