Brandy Byas
Savannah,GA
Summary
Detail-oriented professional with expertise in customer service, data entry, and security protocols. Proven track record of enhancing customer satisfaction while effectively managing security operations. Highly motivated with a strong work ethic and adaptability, excelling in unsupervised environments and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Security/Scaler
Walden Security
Savannah, GA
01.2023 - Current
- Manages scale house security, weighs inbound trucks carrying wood, chemicals, and paper, and inspects loads to make sure they match mill rules.
- Ensured all inbound drivers adhered to safety equipment requirements.
- Collaborated with team members to effectively address security concerns.
- Implemented best practices for emergency response and crisis management procedures.
- Printed scale tickets, weight tickets, and volume summaries containing essential data.
- Inspected logs to identify defects including water damage, splits, knots, and broken ends.
- Recorded tree and load volume data into Share Point for accurate tracking.
Customer Service Representative
Walgreens
Savannah, GA
03.2025 - 07.2026
- Delivered exceptional customer service to enhance overall customer satisfaction.
- Addressed customer inquiries with professionalism and clarity. through phone and in-person communication with professionalism.
- Assisted customers in locating products and efficiently resolving concerns.
- Provided accurate information regarding products and services to customers.
- Managed cash register operations, ensuring accurate transactions and balanced funds.
- Collaborated with team members to uphold store organization and cleanliness standards.
Security/Scaler
Allied Universal Security Services
Savannah, GA
06.2016 - 01.2023
- Manages scale house security, weighs inbound trucks carrying wood, chemicals, and paper, and inspects loads to make sure they match mill rules.
- Ensured all inbound drivers adhered to safety regulations regarding protective gear.
- Collaborated with team members to effectively address security concerns.
- Implemented best practices for emergency response and crisis management procedures.
- Printed scale tickets, weight tickets, and volume summaries containing essential data.
- Inspected logs to identify defects including water damage, splits, knots, and broken ends.
- Recorded tree and load volume data into Share Point for accurate tracking.
Education
Bachelor of Science - Radiologic Sciences
Georgia Southern University-Armstrong Campus
Savannah, GA05-2021
Skills
- Security protocol
- Safety procedures
- Safety monitoring
- Record keeping
- Financial record management
- Customer service
- Team collaboration
- Collaborative teamwork
- Effective communication
- Verbal communication
- Interpersonal communication
- Multitasking
Timeline
Customer Service Representative
Walgreens
03.2025 - 07.2026
Security/Scaler
Walden Security
01.2023 - Current
Security/Scaler
Allied Universal Security Services
06.2016 - 01.2023
Bachelor of Science - Radiologic Sciences
Georgia Southern University-Armstrong Campus