Dedicated and resilient Probation and Parole officer with advanced leadership skills and knowledge of legal system processes. Communicates effectively with others and helps motivate individuals to make positive life changes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Probation Officer
O.C.C.S., Inc.
Lebanon, MO
03.2019 - Current
Monitored offenders on probation and parole for compliance with court protocols.
Built relationships with defendants and offenders, assessing living conditions and case background information.
Completed reports on behalf of court and associated legal entities.
Initiated crisis intervention by following official crisis communication plans and training.
Screened offender referrals and completed intake interviews and paperwork.
Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
Performed both pre-sentence and pre-parole investigations.
Suggested special community service rehabilitation programs to help further support offenders.
Maintained compliance with all legal statutes, policies and procedures.
Conducted investigations into violations and other allegations.
Supervised offenders to reduce risk to community.
Adhered to legal requirements by performing office, home, and employment visits.
Helped resolve probationer issues with housing, employment and healthcare.
Maintained organized offender records and documentation in compliance with department and legal standards.
Wrote progress reports and testified under oath at court hearings.
Handled over 200 full-cycle caseloads per month.
Administrative Assistant
O.C.C.S., Inc.
Administrative Assistant
04.2018 - 03.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed department budgets and generated financial reports for management review.
Maintained inventory of office supplies and placed orders.
Volunteered to help with special projects of varying degrees of complexity.
Assisted coworkers and staff members with special tasks on daily basis.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Established administrative work procedures to track staff's daily tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Deputy Court Clerk
Webster County Courthouse
Marshfield, MO
05.2016 - 04.2018
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Documented exhibits admitted during hearings.
Drafted professional court correspondence to facilitate legal proceedings.
Maintained court dockets and updated disposition of cases after court hearings and trials.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Maintained and updated electronic databases to accurately and securely store court documents.
Coordinated courtroom proceedings and enforced adherence to proper procedures.
Prepared court orders and judgments for signature.
Provided assistance to attorneys and court personnel in courtroom
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Collected court fees and fines and recorded amounts collected in JIS.
Reviewed court documents to process subpoenas, motions and pleadings.
Prepared court documents for filing in alignment with established protocols to support compliance.
Assisted court in scheduling hearings, meetings and other events to support seamless operations.
Stayed up-to-date on Missouri laws and licensing requirements to complete accurate and efficient reviews.
Performed routine data entry or document management.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Informed customers by mail or telephone of additional steps needed to obtain licenses.
Researched information in municipal archives upon request of public officials or private citizens.
Education
Bachelor Of Applied Science - Criminal Justice
Drury University
05.2021
Associate of Arts And Sciences - Psychology And Criminal Justuce
Ozarks Technical Community College
07.2013
Skills
Courtroom Testimony
Substance Abuse Counseling
Client Advocacy
Interviews
Community Service Programs
Intake procedures
Risk and needs assessments
File reviews
Drug diversion understanding
Court Procedures
Substance abuse
Adult probation
Court filings
Database Searches
Court Testimony
Motivational
Verbal and written communication
Investigations
Community Resources
Testing Procedures
Policy Knowledge
Clerical Support
Case Management
Policy updates
Proficient in Microsoft Office, Microsoft Excel
Report Writing
Exceptional communicator
Case Planning
Accuracy
Certification
MAADC II
Timeline
Senior Probation Officer
O.C.C.S., Inc.
03.2019 - Current
Administrative Assistant
O.C.C.S., Inc.
04.2018 - 03.2019
Deputy Court Clerk
Webster County Courthouse
05.2016 - 04.2018
Bachelor Of Applied Science - Criminal Justice
Drury University
Associate of Arts And Sciences - Psychology And Criminal Justuce