BRANDY CARLEN
Oregon
Summary
Certified Peer Support Specialist through the Ohio Department of Mental Health and Addiction Services, with deep-rooted lived experience overcoming complex trauma from early childhood through adulthood. Passionate about empowering others on their healing journeys by offering my genuine understanding, empathy and hope. Known for building trust through active listening, non-judgmental support and resilience. Dedicating to creating safe spaces for individuals navigating mental health and recovery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Li An Yu
Northwood
11.2018 - 10.2024
- Oversaw operations for three Asian fusion restaurant locations from 2018 to 2024.
- Implemented hiring processes and managed payroll services for staff.
- Entered new employees into POS system to streamline operations.
- Established and enforced health, safety, and cleanliness protocols.
- Always ready for quarterly inspections with Health Department to ensure compliance.
- Managed inventory levels and executed product ordering efficiently.
Retail Coordinator, Assistant Manager
Bill Zemnicki
Oregon
02.2015 - 08.2018
- Organized and maintained retail area for optimal presentation and accessibility.
- Provided exceptional customer service to enhance shopping experience.
- Trained and motivated new staff to ensure high performance and productivity.
- Stocked greenhouses promptly upon receipt of shipments to maintain inventory levels.
- Ensured plants received necessary care and resources for healthy growth.
Team Leader, Sales Operations
Annas Gifts and Yard Art
Union Springs
04.2012 - 01.2014
- Set up displays of merchandise and promotional materials.
- Assisted customers in selecting the perfect gift for their special occasion.
- Performed end-of-day closing procedures such as reconciling cash drawer with receipts.
- Organized sales floor by rearranging items according to size, color, or type.
- Collaborated with team members to achieve common goals.
Education
GED -
Titusville Highschool
01.2000
Skills
- Active Listener
- Fast Learner
- Time Management
- Attention to detail
- Point of sale systems
- Staff scheduling
- Vendor relations
- Problem Solver
- Conflict Resolution
- Team Player
Certification
- Certified Peer Support Specialist, 2025
- Certified Food Safety Management, 2023
- New York Institute of Art and Design - Interior Design, 2016
References
Reference available upon request
Hobbies and Interests
- Crafting
- Painting
- Plants
- Animal lover
- Fishing
- Hiking
- Exploring
Affiliations
- Animal lover- 6 pets
- Fishing
- Hiking
- Crafting
- Writing a book
Timeline
Manager
Li An Yu
11.2018 - 10.2024
Retail Coordinator, Assistant Manager
Bill Zemnicki
02.2015 - 08.2018
Team Leader, Sales Operations
Annas Gifts and Yard Art
04.2012 - 01.2014
GED -
Titusville Highschool
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