Brandy Cazares
Lancaster,CA
Summary
Reliable Manager demonstrating high level of leadership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company and customer expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. Detailed Customer Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work History
Manager
Mrs Field's Cookies
Lancaster
03.2023 - Current
- Supervised daily operations and staff performance in a busy cookie production environment.
- Trained team members on food safety and quality control standards consistently.
- Managed inventory levels, ensuring timely restocking of baking supplies and ingredients.
- Assisted in developing promotional displays to showcase seasonal cookie offerings effectively.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed cash handling procedures and ensured compliance with company policies.
Floral Assistant
Gods Garden Shop
Lancaster, CA
05.2020 - 06.2021
- Arranged floral displays for various seasonal events and customer requests.
- Assisted customers with product selection and provided recommendations for arrangements.
- Maintained inventory by restocking flowers and supplies as needed.
- Prepared floral arrangements for delivery, ensuring freshness and quality.
- Handled incoming orders and managed scheduling for customer pickups and deliveries.
Education
Five Keys Schools
Palmdale, CASkills
- Customer service
- Employee training
- Team building
- Inventory management
- Clear communication
- Work prioritization
- Relationship building
- Cash drawer balancing
- Organization skills
- Time management
- Positive and professional
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Mrs Field's Cookies
03.2023 - Current
Floral Assistant
Gods Garden Shop
05.2020 - 06.2021
Five Keys Schools