Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Equalization Clerk
Lake County Courthouse
Baldwin, MI
06.2023 - Current
Assisted customers with inquiries and complaints in a professional manner.
Processed customer deeds promptly and accurately.
Answered phones in a courteous manner while providing excellent customer service.
Verified accuracy of all paperwork prior to submission for processing.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Supported office clerical functions using BS&A and other software, email and office machines.
Maintained and updated filing, inventory and database systems, manually or using computer.
Typed, formatted and edited correspondence and other documents.
Administrative Assistant
Kentwood Public School
Grand Rapids, MI
02.2012 - 06.2023
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Processed invoices for payment using accounting software applications.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Handled confidential documents in an organized fashion according to established protocol.
Tracked and submitted employee timesheets to prepare for payroll processing.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Organized and maintained student records, including attendance and grades.
Entered new student information into the database system.
Greeted visitors at the front office desk and directed them to appropriate personnel or offices.
Processed and prepared business or government forms and expense reports.