Brandy Cook
Macon
Summary
Versatile and dedicated professional with extensive experience across various sectors, including a notable tenure at CE Minerals/Imerys, where I enhanced file management systems and led safety initiatives. Skilled in organization and fostering positive work environments, I excel in roles requiring meticulous attention to detail and proactive team collaboration. Achievements include streamlining operations and significantly improving workplace safety protocols.
Professional culinary worker with comprehensive experience in fast-paced kitchen environments. Strong focus on team collaboration and achieving results. Reliable and adaptable, capable of handling changing needs. Skilled in food preparation, sanitation, and efficient kitchen operations. Known for dependability and positive attitude.
Overview
15
15
years of professional experience
Work History
Kitchen Staff Member
Grow Local Fresh Foods
01.2024 - 11.2024
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Responsible for preparing and prepping cold foods for daily service.
Back of Store Manager
Abba House Thrift Store
04.2022 - 07.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily donations from customers.
- Responsible for developing an organizational and distribution system for received donations.
- Trained employees in organizational and distribution system.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Responsible for scheduling, picking up, and transporting donations from customer's homes to thrift store.
Front of Store Manager
Abba House Thrift Store
04.2022 - 07.2023
- Adhered to safe work practices and store's guidelines.
- Trained new hires on company's policies and procedures.
- Addressed guest concerns and resolved all issues to customers' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Responsible for operating cash register and receiving payments from customers.
Line Server and Kitchen Staff
Oil Lamp Restaurant
03.2021 - 10.2021
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Demonstrated versatility by quickly adapting to various roles within the restaurant as needed, including cashier, prep cook, or dishwasher duties.
- Provided constructive feedback on menu offerings based on customer preferences and observations during my shift.
- Contributed to a positive dining experience by engaging with guests in a friendly and professional manner.
Server
Applebee's
09.2014 - 11.2015
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Temporary Receptionist
Aaron Resources/Cumulus Media
02.2014 - 05.2014
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance by distributing prizes to radio listeners.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Transcribed radio commercials for sales representatives.
- Received payments and entered appropriate information for accounts payable manager.
Temporary Legal Assistant
Aaron Resources/Matzkin and Director Law Office
01.2014 - 02.2014
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Assistant to the Director of Quality
CE Minerals/ Imerys
10.2011 - 05.2013
- Provided exceptional administrative support to the Director during high-profile events and conferences, fostering a professional image for the organization.
- Implemented file management systems that streamlined access to important documents while also protecting classified information from unauthorized users.
- Served as a resource for staff members by answering questions and addressing concerns, fostering a positive work environment where employees felt supported and empowered.
- Contributed to the development of new departmental policies by participating in brainstorming sessions and providing insightful suggestions.
- Tested and compiled daily quality reports for clients.
- Compiled and issued daily production reports for mine management.
- Transcribed and issued minutes for Daily Operational Meeting, Monthly Quality Review Meeting, and Monthly Environmental Health and Safety Meeting.
- Requisitioned and received all products in ERP system for Lab and Quality Department.
- Facilitated transactions between vendors and accounts payable.
- Performed and assisted with internal safety audits in all departments of the company.
- Edited ISO manuals for all departments of the company.
- Led the safety team for the Lab Department.
- Issued Certificates of Analysis to customers, operated X-ray testing machine, and prepared products in lab for testing.
- Temporarily supported (8weeks) the Front Office Receptionist by answering phones, registering vendors on site, administering site specific training for visitors and guests, provided required PPE, scheduled meetings, provided food for scheduled lunch meetings, catered special events, scheduled hotel accommodations for out of town clients, facilitated payments of vendors with accounts payable, and distributed daily mail.
Front Desk Medical Receptionist
Laser and Skin Institute
08.2009 - 11.2010
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY07-2003
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Supply restocking
Timeline
Kitchen Staff Member
Grow Local Fresh Foods
01.2024 - 11.2024
Back of Store Manager
Abba House Thrift Store
04.2022 - 07.2023
Front of Store Manager
Abba House Thrift Store
04.2022 - 07.2023
Line Server and Kitchen Staff
Oil Lamp Restaurant
03.2021 - 10.2021
Server
Applebee's
09.2014 - 11.2015
Temporary Receptionist
Aaron Resources/Cumulus Media
02.2014 - 05.2014
Temporary Legal Assistant
Aaron Resources/Matzkin and Director Law Office
01.2014 - 02.2014
Assistant to the Director of Quality
CE Minerals/ Imerys
10.2011 - 05.2013
Front Desk Medical Receptionist
Laser and Skin Institute
08.2009 - 11.2010
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
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