Brandy Cook
Freeport
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager
Orvis
12.2021 - 01.2026
- Supervised a team of 10-15 employees and lead the team for 4 years averaging $2 million each year.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Collaborated with Project Healing Waters,disabled military veterans, through Giveback Days to raise awareness in the community. My team and I were the largest benefactor for the Eglin group for the past 4 years.
Store Manager
Columbia Sportswear
07.2016 - 12.2021
- High Volume Outlet, $10 million in sales, with 25-35 employees. 8 Keyholder's reported to the SM. This location was one of the top 5 volume producing stores in the company.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Received the following awards in 2016- Highest Increase to SPH xs 2, Highest Sales Volume, Operating Income %
- Store Manager of the Year (2017)- Highest Sales Volume and Highest Sales Increase
- Received the following awards in 2019- Labor % BPS closest to the pin, Conversion increase BPS to LY and highest UPT increase %.
- Store Manager of the Year and Region (2020)- recognized for the top UPT and highest UPT increase %
Store Manager
Columbia Sportswear
08.2013 - 07.2016
- Store Sales Volume $5 million with 20+ employees depending on time of year
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- LP Store Partner Award Training & Awareness Award (2013)
- Above & Beyond Southeast Special Achievement Award, #1 Visit Value 27.19%, #1 Sales Gain 25.6%, #1 Columbia Greater Rewards 13.09% (2014)
- 1st Choice Award for Outstanding Center Participation Hilton Head, Certification of Special Achievement for 2nd highest store sales, #1 UPT % over LY Southeast 7.29% increase, Above & Beyond Southeast Special Achievement Award (2015)
Freight Manager
Columbia Sportswear
01.2012 - 08.2013
- Sales Volume $2-$3 million with an average staff size of 15+ employees depending on time of year
- Created and enforced detailed organization processes to increase quality and service standards in BOH.
- While working in the Mebane store, I had the opportunity to train other employees throughout the company as this store was a training store. I also traveled to other stores to train new hires within their own buildings.
- Was responsible for the store when my boss traveled to other locations for extended times to open new stores. (was promoted to ASM)
- Oversaw warehouse staff and maintained efficiency in fast-paced environment. Supervised 3-5 employees per shift
- Conducted research to address shipping errors and packaging mistakes.
- Applied effective time management techniques to meet tight deadlines.
- Partnered with DM to ensure the Weekly Recaps were collected from all stores and compiled into 1 report weekly.
Education
High School Diploma -
Findlay High School
FindlaySkills
- Outstanding communication skills
- Program implementation
- Recruiting and hiring
- Multitasking and organization
- Retail merchandise quality standards
- Marketing and promotions
- Team building
- Inventory management
- Training and mentoring
- Operational efficiency
Timeline
Store Manager
Orvis
12.2021 - 01.2026
Store Manager
Columbia Sportswear
07.2016 - 12.2021
Store Manager
Columbia Sportswear
08.2013 - 07.2016
Freight Manager
Columbia Sportswear
01.2012 - 08.2013
High School Diploma -
Findlay High School