BRANDY DALE
Covington,US
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Wellness Recovery Specialist
Elevance Health
Atlanta
03.2024 - Current
- Provided emotional support and crisis intervention to individuals in distress.
- Conducted follow-up visits with clients to assess progress towards recovery goals.
- Provided advocacy services for victims of domestic violence or sexual assault.
- Responded to emergency calls from individuals experiencing psychological distress.
- Provided referrals to community organizations such as shelters or substance abuse treatment centers.
Senior Community Health Partner
CityBlock Health
Cincinnati, OH
12.2022 - 08.2024
- Targeted and assisted the underserved community, including the elderly, disabled, behavioral health, SUD, and homeless, with their healthcare and recovery management
- Case managed an extensive caseload of 300+ patients
- Responsible to make 60+ weekly calls for outreach engagement
- Conducted initial assessments, wrote care plans, and conducted follow up calls/visits after ER and inpatient visits
- Collaborated with external organizations to coordinate transportation, recovery needs, social services, and community resources
- Counseled patients on recovery and health-related topics for improved well-being
- Monitor and document patients' progress toward individualized goals
- Provide peer support, crisis intervention, and supportive counseling services to assist patients facing problems
Senior Program Director-Peer Recovery Program
Easter Seals Redwood
Cincinnati, OH
07.2021 - 06.2023
- Developed long-lasting partnerships with local partners, management teams, and peers through active engagement, exemplary communication, and consistent issue resolution
- Articulated an $8000 savings in program revenue and assisted with a $500,000 grant for the organization of the program
- Directed, hired, trained, coached and managed a team of 22 peer specialists, interns, and volunteers in the community, assisting them with resources for self-sufficiency and permanent job placements
- Collaborated with multiple business leaderships to set priorities based on contracted scope of work, budget, business needs, resource capacity, and risk exposure
- Motivated staff to align operations with organizational mission using appropriate training initiatives and presentations
- Provided monthly reports for partners and upper management
- Organized, hosted, and facilitated Peer Support trainings through OHMAS and assisted with PREP program development changes
- Tracked, recorded, and reported participants' successful milestones in Salesforce
Assistant Program Manager-Peer Support Supervisor
Easter Seals
Cincinnati, OH
07.2019 - 07.2021
- Organized and managed program development from conception through successful execution
- Provided ongoing direction and leadership for program operations
- Directed a team of 4 personnel, overseeing records, performance, and quality assurance
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement
- Established and maintained relationships with key stakeholders
Certified Peer Recovery Supervisor
Community Health Alliance
Hamilton, OH
03.2019 - 07.2020
- Educated clients on the purpose of peer support and recovery models, sharing personal stories in individual and group settings
- Provided information and support to clients experiencing trauma and help them access appropriate resources
- Supervised site investigations, reported issues, and escalated those that required further assistance
- Encouraged clients to become self-directed and focused on their own strengths
- Consulted with clinicians weekly to help maintain peers' ongoing goals and care plans
Certified Peer Support Specialist
Thrive
Dayton, OH
07.2017 - 03.2019
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery
- Participated in clinical staffing meetings and coordinate with clinical staff to develop and implement individualized treatment plans
- Provide comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources
- Conducted initial home visits/patient assessments for individual new peers starting the program
- Facilitated group sessions to support and encourage client growth
Education
Bachelor of Arts - Communications
Urbana University
Urbana, OH, USAssociate of Arts - Business Management
Tristate Travel College
Cincinnati, OH, USSkills
- Peer support
- Community Outreach
- Conflict de-escalation
- Trauma-informed care
- Motivational Interviewing
- Reliability
- Data collection and analysis
- Mentoring and training
- Cross-functional team leadership
Certification
- Certified Peer Recovery Supporter (CPRS)
- Certified Peer Specialist Supervisor (CPSS)
- Certified OHMAS Facilitator
- Certified in WRAP, MRSS
Timeline
Crisis Wellness Recovery Specialist
Elevance Health
03.2024 - Current
Senior Community Health Partner
CityBlock Health
12.2022 - 08.2024
Senior Program Director-Peer Recovery Program
Easter Seals Redwood
07.2021 - 06.2023
Assistant Program Manager-Peer Support Supervisor
Easter Seals
07.2019 - 07.2021
Certified Peer Recovery Supervisor
Community Health Alliance
03.2019 - 07.2020
Certified Peer Support Specialist
Thrive
07.2017 - 03.2019
Bachelor of Arts - Communications
Urbana University
Associate of Arts - Business Management
Tristate Travel College
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