Brandy Dantzler
Summary
Adapt at enhancing patient experiences and streamlining clinic operations, I leveraged my expertise in Electronic Health Records and compassionate patient care at Fast Pace Urgent Care. My proficiency in HIPAA compliance and a patient-first approach significantly contributed to improved clinic efficiency and patient satisfaction. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Reliable Medical Support professional with 15 plus years of experience in the medical environment. Expertly assist with office operations and physician support by gathering patient information, Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Fast Pace Urgent Care
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Special Education Paraprofessional
Tangipahoa Parish School System
08.2005 - 12.2023
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
- Coordinated with teachers to create inclusive lesson plans that addressed the diverse needs of all learners within the classroom setting.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Provided individualized reading, writing and math instruction to support student development.
- Helped feeding and daily living skills to support physical and emotional well-being.
Patient Care Technician
North Oaks Medical Center
04.2003 - 07.2005
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted nursing staff with medical procedures to support patient care plans.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Collected and documented patient information to aid in accurate medical record keeping.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Certified Nursing Assistant
Landmark Nursing Center of Hammond
01.2001 - 04.2003
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
No Degree - Certified Phlebotomy Technician
Woodland Healthcare
Denham Springs, LA06-2024
No Degree - Certified Medical Assistant
Woodland Healthcare
Denham Springs, LA05-2024
No Degree - Patient Care Tech
Northshore Career College
Hammond, LA02-2000
High School Diploma -
Hammond High School
Hammond, LA05-1998
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Inventory Management
- Medical Records Management
- Payment Collection
- Sample collection procedures
- Treatment setup
- Insurance confirmation
- Direct Patient Care
- Vital signs monitoring
- Maintaining confidentiality
- Clinical Documentation
- Phlebotomy
- Electronic Medical Records
- CPR
- First Aid
- Procedure Assistance
- Insurance Verification
- Equipment Sterilization
- Knowledge of EKG rhythm interpretation
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
Timeline
Certified Medical Assistant
Fast Pace Urgent Care
04.2024 - Current
Special Education Paraprofessional
Tangipahoa Parish School System
08.2005 - 12.2023
Patient Care Technician
North Oaks Medical Center
04.2003 - 07.2005
Certified Nursing Assistant
Landmark Nursing Center of Hammond
01.2001 - 04.2003
No Degree - Certified Phlebotomy Technician
Woodland Healthcare
No Degree - Certified Medical Assistant
Woodland Healthcare
No Degree - Patient Care Tech
Northshore Career College
High School Diploma -
Hammond High School
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