Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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BRANDDY BRIGGS

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

15
15
years of professional experience

Work History

Volunteer Clerical Assistant

Flanagan Community Care
02.2023 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Scheduled and coordinated travel arrangements for office staff members.

Administrative Assistant

Chenega Global Services
04.2021 - 01.2023
  • Assisted site project management team with general operational duties for unaccompanied immigrant minors.
  • Coordinated logistical data while supervising 14 team members.
  • Conducted site specific orientations for new hires.
  • Counted and packaged currency and coins for youth.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Created and maintained databases to track and record customer data.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Program Assistant

Department of Behavioral Health
07.2017 - 09.2017
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Performed wide-ranging administrative, financial and service-related functions.

Child Support Specialist

Office of the Attorney General Washington, Office of the Attorney General
05.2013 - 08.2013
  • Updated the Child Support Enforcement system with current addresses, employment termination notices as well as received medical support documents.
  • Documented data and completed accurate updates to case records.
  • Participated in team meetings and training sessions to stay informed about updates and changes.
  • Trained new personnel regarding company operations, policies and services.

Scheduling Specialist

Executive Office of the Mayor Washington
11.2010 - 08.2011
  • Used professional communication etiquette and listening skills to answer a variety of inbound calls, effectively and compassionately guiding customers and scheduling appointments.
  • Provided solutions to resolve customer complaints and concerns over the course of the call (applying persuasion techniques to influence as appropriate).
  • Maintained professional composure.
  • Entered data into the system in real time, editing for accuracy during the call.
  • Generated department orders and accompanying documentation.
  • Monitored and optimized inventory, and reordered materials as required.
  • Oversaw and verified adherence to government regulations by maintaining sensitive data and complying with international laws.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Routed incoming mail and messages to relevant personnel without delay.

Administrative Assistant

ACS Business & Accounting Solutions
05.2009 - 08.2009
  • Created spreadsheets & reported expenses to the office manager.
  • Typed, edited, and proofread documents Generated memos, emails, and reports.
  • Assumed responsibility for maintenance of office equipment, including computers, copy machines and fax-machines.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Bachelor of Arts Degree - Criminal Justice

Belmont Abbey College
Belmont, NC

Diploma -

Integrated Design Electronics Academy
Washington, DC

Skills

  • Records Management Systems
  • Customer Service
  • Administrative Support
  • Supply Inventory Control
  • Meeting Note-Taking
  • Administrative Procedures
  • Digital File Management
  • Excel Spreadsheets
  • Microsoft Applications
  • Teamwork and Collaboration
  • Organization and Time Management
  • Critical Thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Volunteer Clerical Assistant

Flanagan Community Care
02.2023 - Current

Administrative Assistant

Chenega Global Services
04.2021 - 01.2023

Program Assistant

Department of Behavioral Health
07.2017 - 09.2017

Child Support Specialist

Office of the Attorney General Washington, Office of the Attorney General
05.2013 - 08.2013

Scheduling Specialist

Executive Office of the Mayor Washington
11.2010 - 08.2011

Administrative Assistant

ACS Business & Accounting Solutions
05.2009 - 08.2009

Bachelor of Arts Degree - Criminal Justice

Belmont Abbey College

Diploma -

Integrated Design Electronics Academy

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BRANDDY BRIGGS