Brandy Duncan
Torrance,CA
Summary
Dynamic sales and customer service professional with a proven track record at previous positions I've held, excelling in problem resolution and teamwork. Adept at multitasking and maintaining a friendly demeanor, I effectively manage high-pressure situations while ensuring client satisfaction. Skilled in organizational tasks and leveraging computer skills to enhance service delivery.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Sitel
San Angelo, TX
10.2019 - 04.2020
Customer service representative for credit card companies
Cna
Bowie Hospital
Bowie, TX
11.2002 - 10.2004
Blood pressure checks, feeding, bathing, bed changes. Basic care for patients of all ages
Domestic Sales
Delta Air Lines, Inc
Euless, TX
04.2000 - 03.2002
Domestic Sales and service for airlines
International Sales Representative
American Airlines
Euless, TX
04.1997 - 01.1999
Booked travel for high profile clients internationally. Was part of Care team for airlines that handled airline disasters
Education
Certification - Hospitality And Tourism Management
American Airlines Academy
Euless, TXBachelor of Science - Bachelor of Science Health Administration
University of Phoenix
Tempe, AZ04-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Computer skills
- Organizational skills
- Problem resolution
Timeline
Customer Service Representative
Sitel
10.2019 - 04.2020
Cna
Bowie Hospital
11.2002 - 10.2004
Domestic Sales
Delta Air Lines, Inc
04.2000 - 03.2002
International Sales Representative
American Airlines
04.1997 - 01.1999
Certification - Hospitality And Tourism Management
American Airlines Academy
Bachelor of Science - Bachelor of Science Health Administration
University of Phoenix