Brandy Duran

• Sorted freight by destination, weight, and trailer assignment to streamline loading process.
• Loaded and unloaded freight on FedEx Freight dock using pallet jacks and hand trucks.
• Scanned shipments and verified labels against bills of lading to ensure accuracy.
• Secured cargo with straps, bars, and protective materials to prevent damage during transport.

• Support infant care in family home alongside parents and caregivers.
• Ensured child safety through vigilant supervision and attentive monitoring.
• Provided comprehensive support for feeding, naps, diaper changes, cleanup, and daily care routines.
• Facilitated in-home physical, speech, and occupational therapy sessions to promote child development.
• Administered first aid; CPR and first aid certified.
• Obtained First Aid and CPR certification to ensure child safety.

Executed general labor tasks on oil and gas pipeline and facility construction sites to facilitate project progress.

• Coordinated with welders and operators on pipe spacing, pipe lifting, and movement, while conducting excavation inspections during pipeline construction.
• Conducted excavation soil removal and backfilling tasks to prepare sites for construction.
• Helped with facility construction through bolt-up, screw work, pipe shoveling, pipe movement, heavy lifting, and operation of heavy equipment.
• Supported foremen with general labor across Willow Creek Companies LLC projects.
• Poured concrete foundations for structures such as buildings or bridges according to blueprints provided.
• Controlled traffic passing near, in, or around work zones.
• Performed repetitive assembly tasks with hand and power tools and automated equipment.
• Followed company and OSHA safety guidelines for work site operations to minimize worker risk.

• Greet clients professionally, with friendly and compassionate service.
• Supported appointments, emergencies, and client requests to enhance client satisfaction.
• Educate clients on animal hospital services and care practices.
• Assist with admissions, discharges, and follow-up care scheduling.
• Prepared and reviewed documents and medical records to ensure accuracy and compliance.
• Maintain and update client records.
• Process invoices and payments with accuracy.
• Provided administrative support through scanning, faxing, emailing, and managing phone calls to streamline operations.

• Oversaw budget for residential services, ensuring proper allocation of resources. and maintained checks and balances system.
• Completed supervision tasks, including scheduling, hiring, discipline, termination, evaluation, and staff oversight.
• Scheduled staff across residential and on-call departments to maintain staff-to-client ratios and support safety for staff and residents.
• Supported staff compliance with federal and local rules, regulations, deadlines, intervention methods, and required reports.
• Provided refresher training and retraining for staff on de-escalation and physical intervention methods.
• Coordinated with parents, therapists, teachers, and milieu staff to create a supportive environment for each child.
• Worked with administrative teams, therapists, and milieu workers to apply SCL mission, NMT concepts, and individualized therapeutic and educational plans.
• Compiled quarterly quality assurance reports to evaluate and enhance residential program performance.

• Managed budget, personnel, and milieu operations for Pikes Peak residential unit.
• Managed case management and direct care for residents ages 5-14 with emotional and psychological disorders, ensuring accurate completion of reports and paperwork in alignment with agency, county, and state policies.
• Designed and implemented programs for social competence, life skills, vocational skills, and community reintegration, collaborating with treatment team to establish routines, goals, and compliance deadlines.
• Coordinated with law enforcement, county social services, caseworkers, guardians ad litem, therapists, doctors, and school officials to create a supportive network for residents.
• Enabled staff compliance with regulations to all state, local, and agency regulations.
• Prepared and delivered training for staff and residents.

• Utilized professional judgment to assess and implement interventions for diverse client situations.
• Supported crisis response during severe verbal and physical escalations, assaults, runaways, and accidental or self-inflicted medical emergencies requiring first responder care.
• Delivered ongoing direct care, case management, crisis intervention, medication administration, and reporting to support client well-being.
• Facilitated onboarding of new mental health workers while delivering direct care, case management, crisis intervention, medication administration, and reporting.

• Coordinated case management and provided direct care for residents ages 5-14 with emotional and psychological disorders, fostering a supportive environment.
• Administered psychotropic medications in accordance with agency and state policy, ensuring safety and structure while addressing individual client needs in a team of 3 staff per shift.
• Completed reports and paperwork in compliance with agency, county, and state policies and deadlines to ensure accurate documentation.