Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Server

Brandy Duskey

Orlando,Florida

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Recognized for enhancing guest experiences through personalized service and effective complaint resolution. Proficient in cash handling and upselling techniques, contributing to increased sales and repeat business. Committed to fostering a collaborative team environment during peak hours.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in [Desired Position] role.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

1
1
year of professional experience

Work History

Server

Olive Garden
06.2019 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Bob Evans Restaurant
11.2018 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Languages

English
Full Professional

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Outdoor Recreation
  • Watching Movies and TV Shows
  • Avid Reader
  • Animal Care
  • I participate in a variety of outdoor recreational activities
  • Video Gaming
  • Engaging in food photography and sharing culinary creations on social media
  • Playing Sports
  • Hiking
  • Mindfulness Practices
  • Camping
  • Interior Design
  • Drawing and Painting
  • Enjoy creating and following travel blogs and vlogs
  • Cooking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Baking
  • Music
  • Gym Workouts
  • I have a passion for photography and editing photos
  • I enjoy cooking for friends and family gatherings
  • Fashion and Style
  • Reading
  • DIY and Home Improvement
  • Crafting and DIY Projects
  • Swimming
  • Wine Tasting
  • Design and Build Websites
  • Fashion
  • Dance
  • I like trying new recipes and food trends
  • Road Trips

Timeline

Server

Olive Garden
06.2019 - 03.2020

Server

Bob Evans Restaurant
11.2018 - 05.2019

Penn Foster Career School
Brandy Duskey