Brandy Dye
Bucyrus,OH
Summary
I've been out of the work field for several years was a stay at home mom, my children are now grown and looking to get back to work part time.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Topper
M-Tech Industries
02.2013 - 11.2013
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Drive-Thru Cashier
Taco Bell
12.2002 - 06.2005
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Developed strong communication skills while interacting with diverse clientele daily.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
- Supported store management by performing inventory checks and restocking items as needed throughout shifts.
- Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
- Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.
- Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.
- Contributed to improved overall sales numbers through upselling techniques and suggestive selling strategies.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
Education
Ged - General Studies
Mansfield Adult Education
Mansfield, OH03.2013
Skills
- Project Planning
- Recordkeeping
- Google Drive
- Public Speaking
- Excellent Communication
- Multitasking Abilities
- Critical Thinking
- Dependable and Responsible
- Attention to Detail
- Troubleshooting
- Organizational Skills
- Task Prioritization
- Organization
- Supervision and leadership
- Analytical Thinking
- Calm Under Pressure
- Interpersonal Communication
Timeline
Topper
M-Tech Industries
02.2013 - 11.2013
Drive-Thru Cashier
Taco Bell
12.2002 - 06.2005
Ged - General Studies
Mansfield Adult Education
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