Brandy Ellison

• Performed daily operations such as balancing and reconciling transactions.

• Prepared detailed reports on operational performance metrics for management review.

• Assisted with the development of new processes and procedures to improve efficiency.

• Assisted with the preparation of reports on operational activities.

• Managed high volumes of currency deposits while maintaining quality control standards for accuracy and completeness during processing tasks.

• Process documents, lockbox payments, data entry and scanning in a timely and accurate manner according to job specification and priority
• Consistently maintain set production quota while maintaining high quality
• Accurately record production and indexing
• Entered member transaction data into online banking software.
• Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.

• Dealt with customer complaints and rectified product and service issues.
• Coordinated restocks to keep retail displays organized and full for customers.
• Supervised work of cashiers, training new team members and monitoring performance.
• Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
• Stocked shelves and racks and placed mannequins in key areas to attract customers to store.