Brandy Evans
Chatham,IL
Summary
Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.
Overview
11
11
years of professional experience
Work History
Chief Operating Officer (COO)
Illinois Dept. of Commerce & Economic Opportunity
11.2023 - Current
- Provide oversight and lead operational strategy for human resources, property and fleet management, agency-wide travel, procurement, IT infrastructure, equal opportunity monitoring & compliance, and fiscal operations
- Reduced agency cell phone expenses by 40%, driving significant cost savings without compromising service
- Modernized internal processes by leveraging technology to increase organizational efficiency and streamline workflows
- Led efforts to relocate staff to three new locations within one year, implementing a shared seating model and soft phones, optimizing space utilization and reducing overhead
- Provided guidance on best practices for onboarding, performance management, and professional development, ensuring alignment with organizational goals
- Developed a succession planning process, resulting in transition planning documents for all key leadership roles to ensure continuity and long-term stability
- Developed and implemented corrective action plans to address agency audit findings, driving continuous improvement in operational practices
- Managed the lifecycle of the agency's fleet and technology, ensuring that resources were optimally allocated and cost-efficient
- Serve as a mentor for the Governor's Office Academy of Leadership (GOAL) Program
Deputy Director Human Resources
Illinois Dept. of Commerce & Economic Opportunity
02.2022 - 10.2023
- Streamlined hiring process to eliminate inefficiencies and dramatically reduce time to fill vacancies
- Rapidly scaled organization increasing headcount by 37% (287 to 382) in one year
- Initiated and expanded agency outreach through career fairs and social media engagement
- Implemented background check process for hiring
- Introduced onboarding plans to increase retention of new hires
- Researched and implemented Core Hours program
- Increased retention rates in key roles
- Increased payroll efficiency by moving to electronic signature process
- Prepared and managed the annual Human Resources budget
- Led the Reasonable Accommodation committee
- Served on the Health in All Policies (HiAP) workgroup
Human Resources Business Partner
Springfield Clinic
08.2020 - 02.2022
- Partner with the CIO and senior leadership team to develop an effective strategy to rapidly scale IT capabilities to support organizational growth
- Developed onboarding program to ensure successful onboarding of 50+ new hires in one year, increasing department headcount by fifty percent
- Consult with leaders and employees on navigating a variety of complex people challenges in a matrix environment
- Coach leaders on how to change culture, drive engagement, and accelerate performance
- Analyze department training needs and deliver effective training solutions to increase team performance
- Designed and led 360 review process for the CIO Director Team
- Established mentoring program for IT leaders
HR Project Lead
Springfield Clinic
02.2019 - 07.2019
- Led creation of internal talent pools reducing time-to-hire by 4 weeks
- Implemented a common review process for 2,400 employees
- Facilitated onboarding, training, and employee relations efforts for mergers & acquisitions
- Outlined and implemented AAAHC mock code & competency process
- Developed RN preceptor program
- Created organization-wide training to improve customer service
- Implemented a new compensation plan for 200+ advanced practitioners
- Designed communication and training plan for Oracle Cloud implementation
- Centralized employee badge activation for new hires
Advanced Imaging Operations Manager
Springfield Clinic
07.2014 - 02.2019
- Led a team of 25 professionals across seven locations and four specialties, managing conflict and eliminating silos, resulting in a more collaborative & effective team
- Facilitated cross-training of key staff members to optimize staffing utilization
- Created a talent pipeline for hard-to-fill positions
- Planned and implemented new radiology procedures workflows
- Established annual department budget
- Managed equipment vendors and service contracts
- Negotiated $1 million in capital equipment purchases
- Resolved networking and connectivity issues for ultrasound equipment
Education
Master's Degree - Human Resource Management, Healthcare Administration
Colorado State University-Global Campus
Aurora, COBachelor's Degree - Organizational Leadership
Colorado State University-Global Campus
Aurora, COAssociate Degree - Radiography
Lincoln Land Community College Library
Springfield, ILSkills
- Executive leadership
- Operations management
- Strategic planning
- Process Improvement
- Leadership Development & Coaching
- Workforce Planning
- Regulatory Compliance
- Budget Planning
- Data Analysis & Performance Metrics
- Organizational Development
- Employee Engagement
- HRIS & HCM
Timeline
Chief Operating Officer (COO)
Illinois Dept. of Commerce & Economic Opportunity
11.2023 - Current
Deputy Director Human Resources
Illinois Dept. of Commerce & Economic Opportunity
02.2022 - 10.2023
Human Resources Business Partner
Springfield Clinic
08.2020 - 02.2022
HR Project Lead
Springfield Clinic
02.2019 - 07.2019
Advanced Imaging Operations Manager
Springfield Clinic
07.2014 - 02.2019
Bachelor's Degree - Organizational Leadership
Colorado State University-Global Campus
Associate Degree - Radiography
Lincoln Land Community College Library
Master's Degree - Human Resource Management, Healthcare Administration
Colorado State University-Global Campus
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