Brandy Floyd
Columbus,OH
Summary
Safety-oriented Flagger promoting a 2-year career of on-time attendance on different work sites. A smart employee willing to lend a hand to construction crews when needed. Ready for a new position where attention to detail and exceptional communication can be utilized.
Overview
15
15
years of professional experience
Work History
Traffic Control Flagger
Wright Traffic Control
Columbus, OH
03.2022 - Current
- Prevented unauthorized access into restricted work areas by controlling vehicle entry points.
- Directed traffic around construction sites using hand signals, flags, and signs.
- Stood watch over high-traffic intersections during rush hour periods.
- Intervened quickly in emergency situations to stop traffic and clear pathways for emergency vehicle movements.
- Helped set up sites before work and clean up locations after end of operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
Customer Care Representative
Sedgwick
Hilliard, OH
07.2017 - 08.2018
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Made outbound calls to obtain account information.
- Answered inbound calls, chats and emails to facilitate customer service.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Created reports summarizing daily activities related to claims intake.
- Facilitated communication between management, supervisors and employees regarding their rights under the Family Medical Leave Act.
- Participated in meetings with labor representatives concerning implementation of new policies relating to family medical leaves.
- Researched applicable state laws regarding paid sick leave requirements.
- Interpreted and explained human resources policies, procedures or regulations.
Lot Technician
L&T stripping
Columbus, OH
10.2008 - 09.2017
- Loaded or unloaded building materials to distribute machinery or tools.
- Operated equipment with strong focus on safety and ground communication.
- Prepared and cleaned surfaces for finishing to reduce holes and cracks.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
GED -
Henkles & McCoy
Columbus, OH07-2011
Skills
- Law Enforcement Collaboration
- Work Area Oversight
- Traffic Routing Procedures
- Construction Crew Assistance
- Traffic Control
References
References available upon request.
Timeline
Traffic Control Flagger
Wright Traffic Control
03.2022 - Current
Customer Care Representative
Sedgwick
07.2017 - 08.2018
Lot Technician
L&T stripping
10.2008 - 09.2017
GED -
Henkles & McCoy
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