Brandy Foreman

· Operate a State of Idaho Certified Family Home in compliance with state regulations and licensing requirements.

· Maintain detailed records, documentation, and reporting to ensure ongoing certification and regulatory compliance.

· Coordinate medical appointments, specialist visits, transportation, and daily care activities.

· Monitor and manage all financial responsibilities for the individual in care, ensuring accurate recordkeeping and accountability.

· Assist with mobility, personal hygiene, medication oversight, and daily living activities.

· Develop and prepare balanced meal plans to meet nutritional and medical needs.

· Communicate effectively with healthcare providers, case managers, family members, and state agencies.

· Follow established procedures and guidelines while maintaining a safe and supportive living environment.

• Self-motivated, with a strong sense of personal responsibility.

• Provided daily assistance with personal care tasks, enhancing quality of life for veterans.
• Coordinated medical appointments and transportation, ensuring timely access to healthcare services.
• Developed personalized care plans in collaboration with families and healthcare providers.
• ·Managed, tracked, refilled, organized, and distributed more than 20 prescribed and controlled medications with strict attention to accuracy and compliance.
• Maintained detailed records and monitored ongoing healthcare needs
• Assisted with activities of daily living, including dressing, personal hygiene, and mobility support
• · Demonstrated exceptional patience, discretion, confidentiality, and problem-solving skills while supporting complex medical needs.

• Managed client inquiries and resolved issues efficiently to enhance customer satisfaction.
• Developed strong relationships with clients by providing tailored service and support solutions.
• Facilitated communication between departments to ensure seamless service delivery and issue resolution.
• Analyzed client data to identify trends, informing proactive approaches to enhance service offerings.

• Managed collection efforts to ensure timely recovery of outstanding debt.
• Developed and implemented effective communication strategies to engage with clients.
• Collected on delinquent accounts to reduce overdue balances.

• Provided expert counseling on student loan options and repayment plans to diverse clientele.
• Resolved complex borrower inquiries through detailed research and effective communication, ensuring satisfaction.
• Managed case escalations with urgency, fostering relationships with stakeholders to facilitate timely resolutions.
• Educated clients on the benefits of various loan forgiveness programs, empowering them to make informed decisions about their financial future.
• Created detailed case notes for each borrower interaction, facilitating seamless communication among team members regarding client progress.
• Conducted thorough evaluations of borrower financial situations for accurate recommendations on appropriate loan modifications.