Brandy Garner
Vernal,UT
Summary
Compassionate Patient Care Coordinator with strong background in hospital operations and patient care. Skilled in coordinating between patients, healthcare professionals, and insurance companies to ensure seamless service. Notable achievements include streamlining administrative processes, improving patient satisfaction rates, and enhancing team collaboration. Demonstrated strengths in problem-solving, communication, and empathy towards patients.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Good Shepherd Home Health and Hospice
Vernal, UT
07.2024 - Current
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Conducted assessments to evaluate the physical condition of patients prior to admission or discharge from hospital or clinic setting.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Participated in weekly case conferences with members of the healthcare team for each assigned patient.
- Scheduled evaluations and procedures for patients.
- Received and routed care team messages and documents to appropriate staff.
Med-Tech/CNA
RMC- The Landmark Assisted Living
Vernal, UT
09.2023 - 07.2024
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Collected and processed specimens from patients for laboratory analysis.
- Administered medications under physician direction following standard operating procedures.
- Provided excellent patient support and care to patients and families.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Adhered to all safety and infection control precautions and regulations.
- Protected patients and employees by adhering to infection-control and hazardous waste policies.
- Monitored medical supply inventory to ensure consistent availability of critical items.
- Assisted residents with daily tasks such as bathing and grooming
- Documented all care
DSP
North Eastern Services
Veral, UT
08.2022 - 05.2023
- Supporting engagement with the community by providing:
- Support in less congregate and more individualized settings
- Job Coaching
- Employment support
- Transportation
- Using creative thinking for accommodations to help people with disabilities be more independent
- Providing caregiving and support with activities of daily living including:
- Medication administration
- Mobility assistance
- Wound Care
- Accessing, purchasing, and preparing food
- Working to advocate for rights and services, such as:
- Assessing resources and opportunities in the community
- Working with the employer to customize job duties
- Providing emotional support
PMU Microblade Artist/Cosmetic Manager
Owner Operater
Vernal, UT
03.2018 - 01.2021
- Maintained inventory of art supplies such as canvases, frames, brushes, and paper.
- Researched artistic trends and techniques to stay up-to-date with industry standards.
- Managed social media accounts for the studio by creating content and responding to inquiries from customers.
- Oversaw daily salon operations and performed general salon tasks
- Inventoried, ordered, and stocked the salon product line
- Entered customer demographic and preference data
- Anticipated salon guest concerns and addressed them immediately
- Maintained staff records, including work schedules, payroll, and salaries
- Arranged for regular maintenance services for all beauty equipment
- Cleaned salon according to State of Utah Safety and Sanitary Regulations
Education
CNA -
Rangely District Hospital
Rangely, CO05-2024
High School Diploma -
Shafter High School
Shafter, CA06-1995
Associate of Science - Health Occupations
Bakersfield College
Bakersfield, CA04-1995
Business Management
Utah State University
Logan, UTSkills
- Payment Collection
- Administrative supervision
- Organizational standards
- Database coordination
- HIPAA protocol adherence
- Meeting Preparation
- Appointment Scheduling
- Healthcare documentation
- Medical Data Collection
- Patient Care Coordination
- Inventory Management
- Patient Flow Management
- Case Management
- Scheduling
- Clinical practice operations
- Medical Terminology
- Attention to Detail
- Critical Thinking Skills
- Multitasking ability
- Creative Problem-Solving
- Patient Care
- Customer Service
- Healthcare knowledge
Timeline
Patient Care Coordinator
Good Shepherd Home Health and Hospice
07.2024 - Current
Med-Tech/CNA
RMC- The Landmark Assisted Living
09.2023 - 07.2024
DSP
North Eastern Services
08.2022 - 05.2023
PMU Microblade Artist/Cosmetic Manager
Owner Operater
03.2018 - 01.2021
CNA -
Rangely District Hospital
High School Diploma -
Shafter High School
Associate of Science - Health Occupations
Bakersfield College
Business Management
Utah State University
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