Motivated individule with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Teacher
Lewisville ISD
08.2016 - Current
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Evaluated students' understanding of course material through examinations and in-depth essay writing.
Created and developed lesson plans to meet students' academic needs.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Sales Lead/Keyholder
Lane Bryant
02.2023 - Current
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Improved customer service by projecting friendly and knowledgeable attitude.
Completed store opening and closing procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Assistant Director
Bright Horizons
01.2014 - 08.2016
Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
Attended approved training and continuing education courses to maintain certifications.
Communicated with local and state government agencies to maintain compliance with all regulations.
Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
Familiarized parents with center's policies, regulations, fees and curriculum.
Education
Bachelor of Science - Child Development
Texas Woman's University
Denton, TX
12-2014
Skills
Strong leadership
Team management
Store operations
Resource management
Customer service
Reporting and documentation
Flexible and adaptive
Verbal and written communication
Record keeping
Timeline
Sales Lead/Keyholder
Lane Bryant
02.2023 - Current
Teacher
Lewisville ISD
08.2016 - Current
Assistant Director
Bright Horizons
01.2014 - 08.2016
Bachelor of Science - Child Development
Texas Woman's University
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