BRANDY GILL
Huntsville,TX
Summary
Proactive Waitress/Cashier, Receptionist, and Commercial Manager with versatile experience in high-pressure environments, customer service, and cash handling. Demonstrates strong multitasking abilities, effective problem-solving, and excellent time management. Known for building client relationships, optimizing efficiencies, and ensuring customer satisfaction. Motivated sales associate with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
12
12
years of professional experience
Work History
Waitress/Cashier
Cloud 9
2022.11 - 2024.06
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Receptionist
McCarty Electric
2020.12 - 2022.11
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Food Delivery Driver
Uber Eats
2020.01 - 2020.08
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Commercial Manager
AutoZone
2018.11 - 2019.12
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Built relationships with clients to establish new contracts.
Parts Sales Specialist
South Point Dodge Chrysler Jeep Ram
2013.10 - 2018.08
- Implemented an effective system for tracking special orders, reducing wait times for customers and improving overall satisfaction levels.
- Played a key role in maintaining a clean, organized store environment that was conducive to efficient operations and a positive customer experience.
- Played a pivotal role in the successful completion of numerous large-scale projects by coordinating efforts across multiple departments, ensuring timely delivery of essential parts and supplies.
- Participated in regular staff meetings, sharing insights into market trends and presenting ideas for continuous improvement initiatives within the department.
- Assisted customers in troubleshooting issues, offering solutions that led to repeat business and referrals.
Parts Delivery Driver
Oreily's Auto Parts
2012.02 - 2013.09
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
Education
High School Diploma -
American Youth Works
Austin, TX05.2006
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Payment Processing
- Sales Techniques
- Sales expertise
- Multitasking Abilities
- Excellent Communication
Timeline
Waitress/Cashier
Cloud 9
2022.11 - 2024.06
Receptionist
McCarty Electric
2020.12 - 2022.11
Food Delivery Driver
Uber Eats
2020.01 - 2020.08
Commercial Manager
AutoZone
2018.11 - 2019.12
Parts Sales Specialist
South Point Dodge Chrysler Jeep Ram
2013.10 - 2018.08
Parts Delivery Driver
Oreily's Auto Parts
2012.02 - 2013.09
High School Diploma -
American Youth Works
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