Brandy Gula
Customer Services
Grapevine,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Front Desk Administrator
Chiro and Acupuncture Inc.
Grapevine, TX
12.2023 - 01.2025
- Coordinated extensive appointment duties for two physicians.
- Managed all incoming and outgoing calls.
- Enhanced patient experience by providing welcoming assistance.
- Streamlined and implemented enhanced patient file systems.
- Ensured up-to-date accuracy of patient insurance details.
- Boosted payment collections, formulated effective payment plans and exceeded revenue expectations.
- Met monthly sales benchmarks, enhancing projected yearly income.
- Provided comprehensive back-office support, including new patient exams, re-examinations, DOT physicals, pulling acupuncture needles with patient aftercare, cleansing, and turning over exam rooms.
Shift Leader, Management
JudyPie
Grapevine, TX
12.2021 - 03.2023
- Directed regular operational duties with efficiency in sales management and shift coordination.
- Conducted workforce hiring, skill development programs, and organized on-the-job training.
- Streamlined processes for managing and monitoring inventory supplies.
- Provided strategic insights across platforms to enhance business growth.
Care Provider, Schedule Management
Self Employed
Grapevine, TX
07.2009 - 12.2021
- Full-time childcare for up to six families at a time.
- Oversaw structured schedules encompassing meals, playtimes, and interactive activities.
- Conducted activities to foster early literacy, math awareness, and scientific curiosity.
- Coordinated transport logistics for multiple schools and extracurricular activities.
Legal Secretary
F Elliot Goldman
Brea, CA
12.2006 - 02.2009
- Delivered completed legal documents to clients and opposing counsel.
- Participated in patent submissions, commercial property finalizations, injury cases, and confidentiality agreements.
- Supported deposition preparation to ensure legal accuracy.
- Processed and managed attorney time sheets efficiently.
Skills
- Exceptional customer service provider
- Highly professional oral and written communication skills
- HIPAA certified and compliant
- Proficient, extensive computer, and typing skills
- Detail-oriented, and superb organizational skills
- Experienced small business owner
- Legal Secretary certification
- US Navy veteran as a Field Medic & EMT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
High School Diploma -
Woodrow Wilson High School
Xenia, OHTimeline
Front Desk Administrator
Chiro and Acupuncture Inc.
12.2023 - 01.2025
Shift Leader, Management
JudyPie
12.2021 - 03.2023
Care Provider, Schedule Management
Self Employed
07.2009 - 12.2021
Legal Secretary
F Elliot Goldman
12.2006 - 02.2009
High School Diploma -
Woodrow Wilson High School
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