Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Timeline
Generic

Brandy Hadden

Ames,IA

Summary

Highly qualified professional with expertise in diversity recruiting, operational management, and employee engagement. Proven track record in identifying and attracting suitable candidates while accurately maintaining employee information. Skilled at fostering positive relationships with employees and staff, creating a collaborative and inclusive work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HR Coordinator

Couture Cleaning
06.2024 - Current

As Needed Hr Coordinator

  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.

Support Manager

Overflow Thrift Store
02.2020 - 06.2024
  • Responsible for the supervision of 10-20 volunteers, collaborating with the management team on products needs to help drive sales, and performing store operations.

Service Coordinator

Optimae LifeServices
11.2022 - 04.2023


  • Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
  • Implemented new processes to increase operational efficiency in the coordination of client services.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Support Service Consultant

Mid Iowa Family Therapy Clinic
10.2018 - 03.2019
  • Completed home welfare checks, interviewed individuals and families to assess needs, and managed approximately 18 cases.

Development Specialist

YSS
09.2017 - 02.2018
  • Used strong communication skills to collaborate with families on creating goals to self-sufficiency and effectively managed 20 cases.

Readiness Support Liaison

Iowa National Guard Contractor
12.2015 - 12.2016
  • Collaborated with military units and their service members on family readiness goals and developed newsletters and training materials.

Education

Bachelor of Science in Psychology -

University of Phoenix
Phoenix, AZ
03.2015

GED -

DMACC
Boone, IA
05.2010

Skills

  • Mastery of Microsoft Office programs (Word, Excel, PowerPoint)
  • Excellent interpersonal communication skills with a focus on team-building, negotiation, and customer relations
  • Outstanding organizational, multitasking, and problem-solving abilities
  • Creative project management, marketing, and planning skills
  • Innovative online retail business owner for three years (wwwahavahomedesigncom)
  • Recruiting
  • Store Management Experience
  • Social Media Management
  • Digital Marketing
  • Event Planning
  • Email Marketing
  • Search Engine Optimization (SEO)
  • Time management
  • Case management
  • Google Analytics
  • HR policies and procedures
  • Onboarding and Orientation
  • Individualized Service Planning
  • Case Management

Personal Information

Willing To Relocate: Anywhere

Certification

  • Child and Adult Abuse Certification
  • First Aid Certification
  • Med Manager

Timeline

HR Coordinator

Couture Cleaning
06.2024 - Current

Service Coordinator

Optimae LifeServices
11.2022 - 04.2023

Support Manager

Overflow Thrift Store
02.2020 - 06.2024

Support Service Consultant

Mid Iowa Family Therapy Clinic
10.2018 - 03.2019

Development Specialist

YSS
09.2017 - 02.2018

Readiness Support Liaison

Iowa National Guard Contractor
12.2015 - 12.2016

Bachelor of Science in Psychology -

University of Phoenix

GED -

DMACC
Brandy Hadden