Brandy Hall

Work History

Self Employed Web

Attended industry workshops and seminars to stay current on latest trends and best practices in the field of cosmetology.
Continuously improved technical skills through regular practice sessions, allowing for increased confidence in performing advanced cosmetology procedures.
Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.

Walmart

10.2020 - Current

Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Managed schedules, accepted time off requests and found coverage for short shifts.

Walmart

02.2020 - 10.2020

Monitored employee and customer interactions to assess quality of service.
Developed and maintained relationships with customers to enhance customer satisfaction.
Enhanced team productivity by implementing effective project management tools and techniques.
Fostered positive team culture, encouraging open communication and collaboration among team members.

Walmart

10.2019 - 02.2020

Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Established clear performance expectations for staff members which led to increased accountability.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Championed customer-first approach, significantly enhancing customer experience and loyalty.

Walmart

03.2018 - 10.2019

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.