Brandy Hammond
Chelsea,United States
Summary
Supported teams in meeting IT requirements through effective communication and collaboration. Assisted in enhancing performance by implementing innovative IT solutions. Contributed to IT business strategy, server management, process automation, and team training initiatives.
Overview
15
15
years of professional experience
Work History
Network Administrator
BRS
Sharpsburg, Georgia, United States
03.2013 - 01.2025
- Managed Network infrastructure, ensuring optimal performance and reliability.
- Diagnosed and resolved connectivity issues for diverse user environments.
- Coordinated system upgrade, minimizing downtime through strategic planning.
- Collaborated with cross functional teams to align network service with business needs.
Information Technology Specialist
Transus
United States
04.2010 - 06.2015
- Achieved improved service delivery and operational workflows through effective management of IT solution implementations by cross-functional teams.
- Facilitated a successful migration from legacy systems to cloud infrastructure, resulting in optimized operational efficiency.
- Established mentorship programs for junior technicians, enhancing skill sets and overall team effectiveness.
Education
Associate of Science - Computer and Information Sciences and Support Services
DeVry University
Atlanta, GA05.2018
Skills
- TCP/ IP Protocols
- Cloud Computing
- Front-line Remote Support
- Network Administration
- Conflict and Resolution
- Hardware and Software Support
- Data Analysis
- Most of the major ticketing systems
Core Skills
Websites
Certifications
- Cisco- Network Security
- IBM- Data Analysis
- IBM- IT Support L1-L3
- IBM- Hardware and Operation Systems
Timeline
Network Administrator
BRS
03.2013 - 01.2025
Information Technology Specialist
Transus
04.2010 - 06.2015
Associate of Science - Computer and Information Sciences and Support Services
DeVry University